Transcript copies are required with application.  Send by e-mail to RA-cs-transcripts@state.pa.us or fax to (717) 787-8650.

TEST ANNOUNCEMENT  2012-099

OPENING DATE -  OCTOBER 3, 2012 

CLOSING DATE –  OPEN CONTINUOUSLY

 

COMMONWEALTH OF PENNSYLVANIA

STATE CIVIL SERVICE COMMISSION

 

EXAMINATION ANNOUNCEMENT FOR

 

INCOME MAINTENANCE CASEWORKER

 

Job Title

Job Code

Pay Schedule and Range

INCOME MAINTENANCE CASEWORKER

44720

ST06

 

VETERANS

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or contact us at ra-cs-vetpreference@pa.gov.

Job Locations

·         Over 4,000 filled Income Maintenance Caseworker positions in Department of Human Services (DHS), in County Assistance Offices throughout the Commonwealth

·         Employment and promotion lists will be established

Type of Work

·         Full-time employment

·         Must be willing to: 

o    Meet high performance standards for technical accuracy

o    Manage large caseloads to ensure timely eligibility determinations

o    Analyze public assistance applicant information to determine eligibility for benefits

o    Collect critical information by telephone, mail, and in person

o    Operate electronic equipment to gather data and apply data to electronic case records

o    Interact objectively with public assistance clients in stressful situations including conducting group workshops, and developing individual plans for self-sufficiency

·         Must participate in classroom and on-the-job training program

Job Duties

·         Learn DHS procedures for determining applicants’ eligibility requirements for public assistance programs

·         Interview persons applying for public assistance programs

Qualifications

·         Must meet PA residency requirement

·         Click here and scroll to bottom for 44720 Minimum Experience and Training Requirements

·         Testing occurs before qualification review.  Must meet requirements to receive score 

·         You may take the test if you have completed 90 or more credit hours and expect to receive an appropriate bachelor’s degree within the next 7 months

·         Must be able to perform essential job functions

Examination Information

·         3 ˝ hr. maximum computerized multiple choice exam

·         May retest 6 months after date of last exam

·         You must submit a new application to be tested

·         Written notice of test results provided

·         Only most recent exam score is counted

 

Test Subject Areas:

Interpreting and Applying Policies, Rules and

Regulations

25

Benefit Computations

15

Interactive Client Interviewing/Client Referrals

25

Interpersonal Relationships                     

20

Written Expression

15

Total Questions

100

 

 

 

 

How to Apply

and Schedule

·         Complete online application by clicking here or visiting www.scsc.state.pa.us, Job Seekers page

·         Must pre-schedule test date and time.  If schedule is full, walk-in testing may be available

Examination Location

·         Click here to view testing locations

Contact Information

Information or questions regarding employment, contact:

 

Pennsylvania Department of Human Services, Bureau of Human Resources, Health and Welfare Building-Room 106, P.O. Box 2675, Harrisburg, PA 17105-2675; Telephone:  (717)-787-5068, Internet:  www.dhs.state.pa.us, Email:  ra-pwhdqpostings@pa.gov

 

Further information on testing, assistance for persons with disabilities, veterans’ preference, and other items can be obtained from:

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O. Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone (Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing callers only) (215) 560-4367

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone (Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing callers only) (412) 565-2484

 

Internetwww.scsc.state.pa.us

 

PA CareerLink offices

THE COMMONWEALTH IS AN EQUAL OPPORTUNITY EMPLOYER