TEST ANNOUNCEMENT

NUMBER 2010-153

REVISED MARCH 9, 2011

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examinations

 

for

 

REGIONAL TRAFFIC MANAGEMENT CENTER

OPERATOR and SUPERVISOR

 

Exam

No.

 

Job Titles

Job

Codes

Pay Schedule

and Range

1.

Regional Traffic Management Center Operator

10850

ST05

2.

Regional Traffic Management Center Supervisor

10851

ST06

 

When completing your application, please make sure you apply for all job titles for which you want to be tested.  You will NOT be permitted to add job titles after you test.

 

APPLICATIONS MUST BE RECEIVED OR POSTMARKED BY MARCH 29, 2014, AFTER WHICH THIS ANNOUNCEMENT WILL BE SUSPENDED.

 

NATURE OF WORK

 

Regional Traffic Management Center Operators monitor, evaluate, and disseminate information concerning emergency and non-emergency traffic conditions and incidents.  They operate cameras to confirm and identify traffic events, verify incidents with appropriate authorities; dispatch information over two-way radios and telephone units; evaluate and recommend modified traffic routes or other actions; enter information into computer systems such as Road Condition Reporting System (RCRS).  They operate Intelligent Transportation Systems (ITS) equipment, dispatch Freeway Service Patrols (FSPs), and coordinate traffic assistance with Department personnel and other incident and emergency agencies.

 

Regional Traffic Management Center Supervisors direct the operations of a Regional Traffic Management Center (RTMC).  They supervise and train RTMC Operators, recommend policies and procedures, control various information added to the Road Condition Reporting System (RCRS) and other systems, and manage data reporting and quality assurance activities.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.  If after reading the requirements you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement.

 

You must be a Pennsylvania resident, of good moral character and able to perform the essential functions of the job.

 

Minimum Requirements

 

Regional Traffic Management Center Operator - One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

 

Regional Traffic Management Center Supervisor - One year of experience as a Regional Traffic Management Center Operator OR two years of experience evaluating and coordinating information related to traffic data, incidents or conditions.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

These positions exist only in Dauphin, Allegheny and Montgomery counties.  Currently there are 13 filled operator positions and 7 filled supervisor positions.

 

Opportunities for employment may occur due to normal turnover from retirements, promotions, transfers, resignations and so forth.

 

Employment preference may be given to residents where the job is located.

 

Promotion preference may be given to employees who work in the district where job openings occur.

 

For the most recent information on job opportunities contact:

 

Pennsylvania Department of Transportation

Bureau of Human Resources

P. O. Box 3789, Keystone Bldg.

Harrisburg, Pennsylvania  17105-3789

Telephone:  (717) 787-5710

Internetwww.dot.state.pa.us

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office. 

 

You will have a maximum of 2 hours to complete the test which will cover the following subject areas:

 

Subject Area

Number of Questions

 

RTMCO

 

RTMCS

Traffic Management Decisions

25

 

25

Reading Comprehension

20

 

20

Effective Expression

15

 

15

Effective Working Relationships

20

 

20

Supervision

 0

 

20

Total

80

 

100

 

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

 

The test also will be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commissionís Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Apply online at www.scsc.state.pa.us or submit your completed paper application to:

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

Applications and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources Office listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."