TEST ANNOUNCEMENT

NUMBER 2010-153

REVISED MARCH 9, 2011

Commonwealth of Pennsylvania

State Civil Service Commission

Examinations

for

REGIONAL TRAFFIC MANAGEMENT CENTER

OPERATOR and SUPERVISOR

Exam No.	Job Titles	Job Codes	Pay Schedule and Range
1.	Regional Traffic Management Center Operator	10850	ST05
2.	Regional Traffic Management Center Supervisor	10851	ST06

When completing your application, please make sure you apply for all job titles for which you want to be tested.  You will NOT be permitted to add job titles after you test.

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website www.scsc.state.pa.us; visit one of our offices; or call our veterans information line, (717) 787-6039.

NATURE OF WORK

Regional Traffic Management Center Operators monitor, evaluate, and disseminate information concerning emergency and non-emergency traffic conditions and incidents.  They operate cameras to confirm and identify traffic events, verify incidents with appropriate authorities; dispatch information over two-way radios and telephone units; evaluate and recommend modified traffic routes or other actions; enter information into computer systems such as Road Condition Reporting System (RCRS).  They operate Intelligent Transportation Systems (ITS) equipment, dispatch Freeway Service Patrols (FSPs), and coordinate traffic assistance with Department personnel and other incident and emergency agencies.

Regional Traffic Management Center Supervisors direct the operations of a Regional Traffic Management Center (RTMC).  They supervise and train RTMC Operators, recommend policies and procedures, control various information added to the Road Condition Reporting System (RCRS) and other systems, and manage data reporting and quality assurance activities.

JOB REQUIREMENTS

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.  If after reading the requirements you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement.

You must be a Pennsylvania resident, of good moral character and able to perform the essential functions of the job.

Minimum Requirements

Regional Traffic Management Center Operator - One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Regional Traffic Management Center Supervisor - One year of experience as a Regional Traffic Management Center Operator OR two years of experience evaluating and coordinating information related to traffic data, incidents or conditions.

JOB OPPORTUNITIES

EQUAL OPPORTUNITY EMPLOYER

These positions exist only in Dauphin, Allegheny and Montgomery counties.  Currently there are 13 filled operator positions and 7 filled supervisor positions.

Opportunities for employment may occur due to normal turnover from retirements, promotions, transfers, resignations and so forth.

Employment preference may be given to residents where the job is located.

Promotion preference may be given to employees who work in the district where job openings occur.

For the most recent information on job opportunities contact:

Pennsylvania Department of Transportation

Bureau of Human Resources

P. O. Box 3789, Keystone Bldg.

Harrisburg, Pennsylvania  17105-3789

Telephone:  (717) 787-5710

Internet:  www.dot.state.pa.us

TESTING

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office. 

You will have a maximum of 2 hours to complete the test which will cover the following subject areas:

Subject Area	Number of Questions
	RTMCO	RTMCS
Traffic Management Decisions	25	25
Reading Comprehension	20	20
Effective Expression	15	15
Effective Working Relationships	20	20
Supervision	0	20
Total	80	100

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

The test also will be held approximately 10 days a month at additional test centers located in Allentown, Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

TEST RESULTS

Employment and promotion lists will be established.  You will be notified in writing of your test results.

HOW TO APPLY

Apply online at www.scsc.state.pa.us or submit your completed paper application to:

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

Applications and further information can be obtained from:

1.	State Civil Service Commission:
	Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.
	Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text
	Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685
	Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone
	(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing
	callers only) (215) 560-4367
	Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone
	(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing
	callers only) (412) 565-2484
	Internet:  www.scsc.state.pa.us
2.	PA CareerLink offices
3.	The Human Resources Office listed under the "JOB OPPORTUNITIES" section of this announcement

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."