You must submit Application Supplement No. 2010-136-1 with your online or paper application.

TEST ANNOUNCEMENT

NUMBER 2010-136

ISSUED  SEPTEMBER 22, 2010

REVISED JUNE 12, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examinations

 

for

 

QUALITY ASSURANCE/RISK MANAGEMENT PERSONNEL

 

Completing the Application Supplement is the test.

 

 

Exam

No.

 

 

Job Titles

Job

Codes

Pay Schedule

and Range

 

 

1.

 

Quality Assurance/Risk Management Specialist

43393

MA07

 

 

2.

 

Quality Assurance/Risk Management Coordinator

43392

MA08

 

 

3.

 

Quality Assurance/Risk Management Director

43389

MA09

 

 

When completing your application, please make sure you apply for all job titles for which you want to be tested.  You will NOT be permitted to add job titles after you test.

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:† Pennsylvania law (51 Pa.C.S. ß7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.† To learn more about employment preferences and opportunities for veterans, visit the Commissionís website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will work in a state mental health hospital, state center, or long term care facility monitoring and evaluating the appropriateness and quality of resident care.  You will interpret regulations, prepare for licensing surveys, participate in the development and improvement of a quality assurance program, chair the quality assurance/risk management committee and develop reports.  You also will provide guidance and technical assistance to interdisciplinary clinical and non-clinical staff.  Quality Assurance/Risk Management Directors oversee the work of an integrated, interdisciplinary, professional staff tasked with monitoring and evaluating a QA/RM support program and work with a high degree of independence under the general supervision of a facility administrator.

 

JOB REQUIREMENTS

 

Please make sure you meet all requirements.  If after reading the requirements you are not sure you qualify, contact one of the Commissionís offices listed at the end of this announcement for guidance.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.† Visit the Commissionís website, Job Seekers page, for PA Residency Information.

 

All of the positions in these job titles come under the provisions of the Older Adults Protective Services Act.  If you are a final candidate for one of these positions, you will have to obtain a report of criminal record information from the Pennsylvania State Police or a statement that the State Police Central Repository contains no information relating to you.  If your background is unacceptable, you will be disqualified for employment in such positions.  You will receive information about this requirement and how to obtain the required reports at the time you are being considered for employment.

 

Minimum Requirements

 

Quality Assurance/Risk Management Specialist (43393)

Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelorís degree; OR 2 years of clinical experience in a human services agency, including 1 year of administrative, evaluative or consultative experience in a health care program; and a bachelorís degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; OR an equivalent combination of experience and training.

 

Quality Assurance/Risk Management Coordinator (43392)

One year as a Quality Assurance/Risk Management Specialist; OR 3 years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelorís degree; OR 3 years of clinical experience in a human services agency, including 2 years of administrative, evaluative, consultative or supervisory work in a health care program; and a bachelorís degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; OR an equivalent combination of experience and training.

 

Quality Assurance/Risk Management Director (43389)

One year of experience as a Quality Assurance/Risk Management Coordinator; OR 2 years of experience as a Quality Assurance/Risk Management Specialist; OR 4 years of professional experience as a member of a multi-disciplinary treatment team in a public or private health care facility, and a bachelorís degree; OR 4 years of clinical experience in a human services agency, including 3 years of professional, evaluative, consultative, or supervisory work in a health care program, and a bachelorís degree; OR an equivalent combination of experience and training which includes 4 years of professional, evaluative, consultative or supervisory work in a health care program.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

Quality Assurance/Risk Management Coordinator positions are located in facilities operated by the Pennsylvania Department of Military and Veterans Affairs throughout the Commonwealth.

 

Quality Assurance/Risk Management Specialist, Quality Assurance/Risk Management Coordinator and Quality Assurance/Risk Management Director positions are located at state hospitals and centers for the intellectually disabled operated by the Pennsylvania Department of Public Welfare throughout the Commonwealth.

 

The approximate numbers of appointments and promotions made annually from lists to these job titles are:  Quality Assurance/Risk Management Specialist (1), Quality Assurance/Risk Management Coordinator (3), Quality Assurance/Risk Management Director (2).

 

Additional opportunities may occur due to normal turnover from retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities contact the

 

Pennsylvania Department of Military and Veterans Affairs, Bureau of Human Resources, Fort Indiantown Gap, Annville, Pennsylvania 17003-5002, Telephone:  (717) 861-6993, Internet:† www.dmva.state.pa.us, Email:† ra-dmvajobs@state.pa.us

 

OR

 

Pennsylvania Department of Public Welfare, Bureau of Human Resources, Health and Welfare Building Ė Room 106, P.O. Box 2675, Harrisburg, Pennsylvania 17105-2675, Telephone:  (717) 787-5068, Internet:† www.dpw.state.pa.us, Email:† ra-pwhdqpostings@pa.gov

 

TESTING

 

You will be rated on your experience and training.  Your score will be based on information you report on your application and application supplement.

 

You must provide complete and accurate information.  Failure to do so may delay the processing of your application, or result in a lower-than-deserved score or disqualification.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your application.  A new application and application supplement are required for a retest.

 

If your name is on an eligible list for these job titles and you take this test, your most recent examination result will be the only one counted.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Complete your application and Application Supplement No. 2010-136-1 on the Commissionís website, Job Seekers page, by selecting Online Application, or submit your completed paper application and paper application supplement to:

 

 

 

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

Applications, Application Supplement No. 2010-136-1 and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internet:† www.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources offices listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."