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TEST ANNOUNCEMENT NUMBER 2012-097 ISSUED SEPTEMBER 5, 2012 REVISED APRIL 10, 2013 |
Commonwealth of Pennsylvania
State Civil Service Commission
Examination
for
BUSINESS ANALYST 2
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Exam No. |
Job Title |
Job Code |
Pay Schedule and Range |
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1. |
Business Analyst 2 |
01052 |
MA07 |
APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.
VETERANS: Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences and opportunities for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.
NATURE OF WORK
You will consult with users to develop and implement improved processes for their application to an Information Technology (IT) system. This will involve collecting, analyzing, and documenting business rules and processes, and recommending system change requests. You will prepare queries and reports using various reporting software packages. Additionally, you will modify and develop user acceptance test scenarios, and troubleshoot system, data, or process problems.
You will also lead business requirements-gathering sessions with business and technical resources for complex system development projects. This will involve analyzing legislation or business documentation to determine the necessary changes in information technology or business processes to meet the objectives of an agency initiative.
JOB REQUIREMENTS
You will be tested before your qualifications are reviewed. Your test results will count only if you meet all job requirements.
You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job. Visit the Commission’s website, Job Seekers page, for PA Residency Information.
Minimum Requirements
One year as a Business Analyst 1; OR 1 year as an Information Technology Trainee; OR 1 year of business process analysis experience and a bachelor’s degree; OR 5 years of business process analysis experience; OR an equivalent combination of experience and training.
Clarification of Requirements
Please make sure you meet all requirements. If you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement for guidance.
JOB OPPORTUNITIES
EQUAL OPPORTUNITY EMPLOYER
Approximately 90% of the positions are located in Dauphin County. The remaining positions are located in Cumberland and Lackawanna counties.
Lists created by this test will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.
For the most recent information on job opportunities contact the
Pennsylvania Department of Health, Bureau of Human Resources, Health and Welfare Building – Room 126, 625 Forster Street, Harrisburg, PA 17120; Telephone: (717) 547-3183, Text Telephone: (Deaf/Hard-of-Hearing callers only) (717) 783-6514, Internet: www.health.state.pa.us
OR
Pennsylvania Department of Public Welfare, Bureau of Human Resources, 625 Forster Street, Health and Welfare Building – Room 106, P.O. Box 2675, Harrisburg, Pennsylvania 17105-2675; Telephone: (717) 787-5068, Internet: www.dpw.state.pa.us, Email: ra-pwhdqpostings@pa.gov
OR
Pennsylvania Department of General Services, Bureau of Human Resources, North Office Building – Room 500, Harrisburg, Pennsylvania 17125; Telephone: (717) 787-6846, Email: melgeorge@pa.gov
OR
Pennsylvania Emergency Management Agency, Human Resources Office, 2605 Interstate Drive, Harrisburg, Pennsylvania 17110; Telephone: (717) 651-2018, Internet: www.pema.state.pa.us, Email: hkoppenhav@pa.gov
OR
Pennsylvania Liquor Control Board, Bureau of Human Resources, Capital and Forster Streets, Northwest Office Building - Room 407, Harrisburg, Pennsylvania 17124-0001; Telephone: (717) 783-5324, Toll Free: 1-888-299-0125, Internet: www.lcb.state.pa.us, Email: ra-lbwebmaster@pa.gov
OR
Office of Administration, Bureau of Human Resources, Finance Building – Room 508-B, Harrisburg, Pennsylvania 17120; Telephone: (717) 783-5446, Internet: www.oa.state.pa.us
TESTING
The test will be administered on a computer. Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.
You will have a maximum of 3 hours to complete the test which will cover the following subject areas:
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Subject Area |
Number of Questions |
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Analyzing Written Information |
30 |
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Effective Expression |
25 |
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Effective Working Relationships |
25 |
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Principles and Methods of Information Technology |
25 |
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Analyzing Numerical Information |
_20_ |
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Total |
125 |
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The test also will be held approximately 10 days a month at additional test centers located in Allentown, Erie, Johnstown, Lock Haven, and Scranton. For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.
If you take the test and want to take it again, you may be retested after 6 months from the date of your test. You must submit a new application to be retested.
TEST RESULTS
Employment and promotion lists will be established. You will be notified in writing of your test results.
If your name is on an eligible list for this job title and you take this test, your most recent examination result will be the only one counted.
HOW TO APPLY
Complete your application on the Commission’s website, Job Seekers page, by selecting Online Application, or submit your completed paper application to:
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State Civil Service Commission |
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ATTN: Applications |
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P.O. Box 569 |
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Harrisburg, PA 17108-0569 |
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Applications and further information can be obtained from:
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1. |
State Civil Service Commission: |
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Harrisburg: 2nd Level, Strawberry Sq. Complex, 320 Market St., P.O. |
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Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text |
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Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685 |
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Philadelphia: 110 North 8th St., Suite 503, Phila., 19107; Telephone |
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(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing |
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callers only) (215) 560-4367 |
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Pittsburgh: 411 Seventh Ave., Room 410, Pgh., 15219; Telephone |
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(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing |
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callers only) (412) 565-2484 |
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Internet: www.scsc.state.pa.us |
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2. |
PA CareerLink offices |
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The Human Resources offices listed under the "JOB OPPORTUNITIES" section of this announcement |
For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."