TEST ANNOUNCEMENT

NUMBER 2012-097

ISSUED  SEPTEMBER 5, 2012

REVISED APRIL 10, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examination

 

for

 

BUSINESS ANALYST 2

 

Exam

No.

 

Job Title

Job

Code

Pay Schedule

and Range

 

1.

Business Analyst 2

01052

MA07

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will consult with users to develop and implement improved processes for their application to an Information Technology (IT) system.  This will involve collecting, analyzing, and documenting business rules and processes, and recommending system change requests.  You will prepare queries and reports using various reporting software packages.  Additionally, you will modify and develop user acceptance test scenarios, and troubleshoot system, data, or process problems.

 

You will also lead business requirements-gathering sessions with business and technical resources for complex system development projects.  This will involve analyzing legislation or business documentation to determine the necessary changes in information technology or business processes to meet the objectives of an agency initiative.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.  Visit the Commission’s website, Job Seekers page, for PA Residency Information.

 

Minimum Requirements

One year as a Business Analyst 1; OR 1 year as an Information Technology Trainee; OR 1 year of business process analysis experience and a bachelor’s degree; OR 5 years of business process analysis experience; OR an equivalent combination of experience and training.

 

Clarification of Requirements

Please make sure you meet all requirements.  If you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement for guidance.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

Approximately 90% of the positions are located in Dauphin County.  The remaining positions are located in Cumberland and Lackawanna counties.

 

Lists created by this test will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities contact the

 

Pennsylvania Department of Health, Bureau of Human Resources, Health and Welfare Building – Room 126, 625 Forster Street, Harrisburg, PA  17120; Telephone: (717) 547-3183, Text Telephone: (Deaf/Hard-of-Hearing callers only) (717) 783-6514, Internetwww.health.state.pa.us

 

OR

 

Pennsylvania Department of Public Welfare, Bureau of Human Resources, 625 Forster Street, Health and Welfare Building – Room 106, P.O. Box 2675, Harrisburg, Pennsylvania  17105-2675; Telephone:  (717) 787-5068, Internetwww.dpw.state.pa.us, Emailra-pwhdqpostings@pa.gov

 

OR

 

Pennsylvania Department of General Services, Bureau of Human Resources, North Office Building – Room 500, Harrisburg, Pennsylvania  17125; Telephone:  (717) 787-6846, Emailmelgeorge@pa.gov

 

OR

 

Pennsylvania Emergency Management Agency, Human Resources Office, 2605 Interstate Drive, Harrisburg, Pennsylvania  17110; Telephone:  (717) 651-2018, Internetwww.pema.state.pa.us, Emailhkoppenhav@pa.gov

 

OR

 

Pennsylvania Liquor Control Board, Bureau of Human Resources, Capital and Forster Streets, Northwest Office Building - Room 407, Harrisburg, Pennsylvania  17124-0001; Telephone:  (717) 783-5324, Toll Free:  1-888-299-0125, Internetwww.lcb.state.pa.us, Email:  ra-lbwebmaster@pa.gov

 

OR

 

Office of Administration, Bureau of Human Resources, Finance Building – Room 508-B, Harrisburg, Pennsylvania  17120; Telephone:  (717) 783-5446, Internetwww.oa.state.pa.us

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

 

You will have a maximum of 3 hours to complete the test which will cover the following subject areas:

 

 

Subject Area

Number of Questions

 

 

 

Analyzing Written Information

30

 

 

Effective Expression

25

 

 

Effective Working Relationships

25

 

 

Principles and Methods of Information Technology

25

 

 

Analyzing Numerical Information

_20_

 

 

Total

125

 

 

The test also will be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

If your name is on an eligible list for this job title and you take this test, your most recent examination result will be the only one counted.

 

HOW TO APPLY

 

Complete your application on the Commission’s website, Job Seekers page, by selecting Online Application, or submit your completed paper application to:

 

 

State Civil Service Commission

 

 

ATTN:  Applications

 

 

P.O. Box 569

 

 

Harrisburg, PA  17108-0569

 

 

Applications and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources offices listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."