TEST ANNOUNCEMENT

NUMBER 2013-010

ISSUED   DECEMBER 26, 2012

REVISED  DECEMBER 4, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examinations

 

for

 

INFORMATION TECHNOLOGY TECHNICIANS

 

Exam

No.

 

Job Titles

Job

Codes

Pay Schedule

and Range

 

1.

 

Information Technology Technician

01510

ST06

2.

 

Information Technology Technician (Local Government)

L0438

*

 

When completing your application, please make sure you apply for all job titles for which you want to be tested.  You will NOT be permitted to add job titles after you test.

 

*Local government salaries vary.  Contact the Human Resources Office of the local government agency where you are interested in working for specific information.

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will respond to and document problems; diagnose, troubleshoot, and resolve hardware and software problems; install PC’s and peripherals; install and configure software; provide user training; design and develop maintenance programming; and make recommendations for the purchase or use of commercially available software and hardware to meet employees’ needs.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements. 

 

For some jobs, offers of employment will be made only if you are willing to travel.  Travel expenses will be paid.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.  Visit the Commission’s website, Job Seekers page, for PA Residency Information.

 

Minimum Requirements

Information Technology Technician (State and Local Government) – An associate’s degree in any information technology field; OR two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; OR an equivalent combination of experience and training.

 

Clarification of Requirements

Please make sure you meet all requirements.  If you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement for guidance.

 

JOB OPPORTUNITIES

EQUAL OPPORTUNITY EMPLOYER

 

Positions in State government are located in several agencies throughout the Commonwealth.  The local government positions are in local government agencies including County Children and Youth Offices, Area Agency on Aging Offices, and Housing Authorities.

 

Employment preference for local government positions may be given to residents of the county where the jobs are located, and promotion preference may be given to employees who work in the county where the job openings occur.

 

Employment preference may be granted to individuals aged 60 and over for jobs with the Department of Aging and with Area Agency on Aging Offices.

 

Lists created by these tests will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities contact the Human Resources office of the state or local government agency where you are interested in working.  Current telephone numbers can be found in the telephone directory under “Government Offices-State” or “Government Offices-County.”

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office. 

 

You will have a maximum of 3 hours to complete the test which will cover the following subject areas:

 

Subject Area

Number of Questions

 

 

Distributed Systems

25

 

Database Administration

25

 

Application Development

25

 

Information Technology – Principles,

Practices, and Terminology

45

 

Total

120

 

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

 

The test also will be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896. 

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

If your name is on an eligible list for these job titles and you take this test, your most recent examination result will be the only one counted.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Complete your application on the Commission’s website, Job Seekers page, by selecting Online Application, or submit your completed paper application to:

 

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

Applications and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources offices listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."