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TEST ANNOUNCEMENT

NUMBER 2011-143

ISSUED DECEMBER 28, 2011

Commonwealth of Pennsylvania

State Civil Service Commission

Examinations

for

PROFESSIONAL CONDUCT INVESTIGATOR SUPERVISOR AND

REGIONAL DIRECTOR, BUREAU OF ENFORCEMENT AND INVESTIGATION

Exam

No.

Job Titles

Job

Codes

Pay Schedule

and Range

Professional Conduct Investigator Supervisor

70314

ST08

Regional Director, Bureau of Enforcement and Investigation

70312

MA09

When completing your application, please make sure you apply for all job titles for which you want to be tested. You will NOT be permitted to add job titles after you test.

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

VETERANS: Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences and opportunities for veterans, visit the Commission’s website www.scsc.state.pa.us; visit one of our offices; or call our veterans information line, (717) 787-6039.

NATURE OF WORK

As a Professional Conduct Investigator Supervisor you will supervise staff engaged in investigations of alleged misconduct by professional licensees, registrants, certificate holders, or other individuals or entities regulated by the Secretary of the Commonwealth of Pennsylvania. You will analyze incoming information, establish priorities and provide guidance to staff regarding field investigations and the application of laws, rules and regulations governing various professions, occupations, commissioners and registrants; and you will provide guidance to investigators and assist with complex or unusual cases.

As a Regional Director, Bureau of Enforcement and Investigation you will manage the operation of a regional office of the Bureau of Enforcement and Investigation in a specific geographic area of the state. You will plan and direct the enforcement of the standards of conduct, laws, rules and regulations governing various professions, occupations, businesses, commissioners and activities regulated under the authority of the Secretary of the Commonwealth of Pennsylvania. You may be required to travel and participate in sensitive or complex investigations and you will manage, through subordinate supervisors, a staff of Regulatory Enforcement Inspectors, Pharmacy Inspectors, Mortuary Inspectors, Professional Conduct Investigators and a staff of support personnel. Work will involve establishing and maintaining policies and procedures for the regional office and ensuring a flow of work assignments and documents to and from central office.

JOB REQUIREMENTS

You will be tested before your qualifications are reviewed. Your test results will count only if you meet all job requirements. If after reading the requirements you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement.

You must be willing to travel. Travel expenses will be paid.

You must be a Pennsylvania resident, of good moral character and able to perform the essential functions of the job.

Minimum Requirements

Professional Conduct Investigator Supervisor – One year as a Professional Conduct Investigator 2; OR eight years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience; OR four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience and a bachelor’s degree; OR an equivalent combination of experience and training that includes four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience.

Regional Director, Bureau of Enforcement and Investigation – Two years as a Professional Conduct Investigator Supervisor; OR ten years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience; OR six years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations that includes two years of supervisory experience and a bachelor’s degree; OR an equivalent combination of experience and training that includes two years of experience supervising investigative activities.

Clarification of Requirements

You may substitute related education for the required experience or related experience for the required education. Unrelated experience or education will not be accepted.

There is no substitution for the two years of required supervisory experience for either title.

JOB OPPORTUNITIES

EQUAL OPPORTUNITY EMPLOYER

Positions in both classifications are located in the Pennsylvania Department of State in Allegheny County, Dauphin County, Lackawanna County and Montgomery County.

Lists created by these tests will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.

For the most recent information on job opportunities contact: Pennsylvania Department of State, Human Resource Office, Room 306, South Office Building, Harrisburg, PA 17120; Telephone: (717) 787-6604; Internet: www.dos.state.pa.us

TESTING

The test will be administered on a computer. Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

You will have a maximum of 3 1/2 hours to complete the test which will cover the following subject areas:

Subject Area	Number of Questions
Investigation Procedures and Techniques	30
Investigation Interviewing Techniques	30
Principles of Supervision	15
Reading Comprehension	10
Interpersonal Relationships	20
Report Writing and Effective Expression	20
Total	125

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

The test also will be held approximately 10 days a month at additional test centers located in Allentown, Erie, Johnstown, Lock Haven, and Scranton. For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

If you take the test and want to take it again, you may be retested after 6 months from the date of your test. You must submit a new application to be retested.

TEST RESULTS

Employment and promotion lists will be established. You will be notified in writing of your test results.

HOW TO APPLY

Apply online at www.scsc.state.pa.us or submit your completed paper application to:

State Civil Service Commission

ATTN: Applications

P.O. Box 569

Harrisburg, PA 17108-0569

Applications and further information can be obtained from:

1.	State Civil Service Commission:

	Harrisburg: 2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.
	Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text
	Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

	Philadelphia: 110 North 8th St., Suite 503, Phila., 19107; Telephone
	(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing
	callers only) (215) 560-4367

	Pittsburgh: 411 Seventh Ave., Room 410, Pgh., 15219; Telephone
	(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing
	callers only) (412) 565-2484

	Internet: www.scsc.state.pa.us

2.	PA CareerLink offices

3.	The Human Resources office listed under the "JOB OPPORTUNITIES" section of this announcement

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."