You must apply online for these job titles.  Paper applications will not be accepted.

TEST ANNOUNCEMENT

NUMBER 2012-073

ISSUED  JULY 25, 2012

REVISED SEPTEMBER 4, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examinations

 

for

 

INFORMATION TECHNOLOGY GENERALISTS AND ADMINISTRATORS

 

Exam

No.

 

 

Job Titles

 

Job

Codes

Pay Schedule

and Range

 

 

1.

 

Information Technology Generalist 1

01541

ST07

 

2.

 

Information Technology Generalist 2

01542

ST08

 

3.

 

Information Technology Generalist Administrator 1

01544

MA09

 

4.

 

Information Technology Generalist Administrator 2

01545

MA10

 

5.

 

Information Technology Generalist Administrator 2 (PUC)

G0154

UT10

 

6.

 

Information Technology Generalist 1 (Local Government)

L0462

*

 

7.

 

Information Technology Generalist 2 (Local Government)

L0463

*

 

8.

 

Information Technology Generalist Administrator 1 (Local Government)

L0464

*

 

 

When completing your application, please make sure you apply for all job titles for which you want to be tested.  You will NOT be permitted to add job titles after you test.

 

*Local government salaries vary.  Contact the Human Resources Office of the local government agency where you are interested in working for specific information.

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will perform a combination of information technology duties in at least two of the following areas:  applications development; networking; web site support; or IT support and administration services.  You may create and maintain databases, design computer applications, perform network installations, and provide information technology support and training.  You may also implement security solutions, oversee the procurement of information technology products, provide project management support, and perform asset management functions.

 

Information Technology Generalists 2 work with greater independence and are responsible for a broader, more complex range of information technology duties.  Information Technology Generalist Administrators perform supervisory and advanced technical information technology work providing a variety of information technology support functions for an organization.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.  Visit the Commission’s website, Job Seekers page, for PA Residency Information.

 

Minimum Requirements

 

Information Technology Generalist 1 - One year as an Information Technology Trainee or Information Technology Technician; OR 1 year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; OR 3 years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; OR an equivalent combination of experience and training.

 

Information Technology Generalist 2 - One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1; OR 2 years of information technology experience that includes 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate’s degree in any information technology field; OR 4 years of information technology experience that includes 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; OR a bachelor's degree in any information technology field; OR an equivalent combination of experience and training.

 

Information Technology Generalist Administrator 1 - One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2; OR 3 years of information technology experience that includes 2 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; OR 5 years of information technology experience that includes 2 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; OR 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; OR an equivalent combination of experience and training.

 

Information Technology Generalist Administrator 2 - One year as an Information Technology Generalist  Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1; OR 4 years of information technology experience that includes 3 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; OR 6 years of information technology experience that includes 3 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; OR 2 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; OR an equivalent combination of experience and training.

 

Information Technology Generalist 1 (Local Government) - One year as an Information Technology Trainee (LG), Information Technology Trainee, Information Technology Technician (LG) or Information Technology Technician; OR 1 year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; OR 3 years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; OR an equivalent combination of experience and training.

 

Information Technology Generalist 2 (Local Government) - One year as an Information Technology Generalist 1 (LG), Information Technology Generalist 1, Applications Developer 1, Network Specialist 1 (LG) or Network Specialist; OR 2 years of information technology experience that includes 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate’s degree in any information technology field; OR 4 years of information technology experience that includes 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; OR a bachelor's degree in any information technology field; OR an equivalent combination of experience and training.

 

Information Technology Generalist Administrator 1 (Local Government) - One year as an Information Technology Generalist 2 (LG), Information Technology Generalist 2, Applications Developer 2, Database Analyst (LG), Database Analyst,  Information Security Specialist 1, Network Specialist 2 (LG) or Network Specialist 2; OR 3 years of information technology experience that includes 2 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate’s degree in any information technology field; OR 5 years of information technology experience that includes 2 years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; OR 1 year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; OR an equivalent combination of experience and training.

 

Clarification of Requirements

Please make sure you meet all requirements.  If you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement for guidance.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

Over 75% of State positions are located in Dauphin County.  The remaining State positions and all Local Government positions are located throughout the Commonwealth.

 

Lists created by these tests will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.

 

Employment preference for Local Government jobs may be given to residents of the county in which the jobs are located.

 

Promotion preference for Local Government jobs may be given to employees who work in the counties where job openings occur.

 

Employment preference will be granted to individuals aged 60 and over for jobs with the Department of Aging and Area Agency on Aging Offices.

 

For the most recent information on job opportunities, contact the Human Resources office of the agency/department where you are interested in working listed in the telephone directory under “Government/County” or “Government/State.”

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

 

You will have a maximum of 3 hours to complete the test which will cover the following subject areas: 

 

 

Number of Questions

 

 

 

 

Subject Area

01541

L0462

01542

L0463

01544

L0464

01545

G0154

 

 

Information Technology Concepts

60

60

60

60

 

 

Computers, Peripherals, Servers – Parts & Functionality

20

20

20

20

 

 

Functions and Capabilities of Hardware and Software

-

10

10

10

 

 

Troubleshooting Techniques

-

10

10

10

 

 

Analyzing Business Processes

-

-

10

10

 

 

Project Management

-

-

-

10

 

 

Supervision

_-_

_-_

_-_

_10_

 

 

Total

80

100

110

130

 

 

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

 

The test will also be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

If your name is on an eligible list for these job titles and you take this test, your most recent examination result will be the only one counted.

 

You are encouraged to complete the IT Skills Inventory along with your application.  This document allows hiring agencies to fill some jobs with employees who possess a specific knowledge or skill needed by that agency.  Failure to complete this document may result in your name not being included in future certifications for selective criteria.  You are also encouraged to keep this information updated regularly through the online services link as your skills change.  If you have previously completed the IT Skills Inventory, you should complete the latest version.  Complete or update your IT Skills Inventory at www.scsc.state.pa.us.  Log on to “Online Services” and click “IT Skills Inventory.”

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

The lists for Local Government titles will replace any previous lists.

 

For Local Government titles, this test and scoring procedure are different from previous tests for these job titles.  If you have taken the test before, you may receive a different score on this test.

 

HOW TO APPLY

 

Complete your application on the Commission’s website, Job Seekers page, by selecting Online Application.

 

Further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources offices listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."