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Frequently Asked Questions

Below is a list of frequently asked questions. In addition to the questions we have provided the Target User Role to help identify which question pertains to your role within TIMS.

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  Document Title Target User Role
PDF Documents My College is not able to view or approve my application. How can I be sure that my Pennsylvania Approved Educator Preparation Program will be able to review and approve my application? TIMS Applicant/Educator
PDF Documents How do I apply to add-on a subject area to an existing Instructional certificate by the test only option? TIMS Applicant/Educator
PDF Documents My graduate level certification program is not listed in the Approved Educator Preparation Program selection screen. What should I do? TIMS Applicant/Educator
PDF Documents I entered the wrong type of application or I entered incorrect information that I am unable to correct. How do I correct the error? TIMS Applicant/Educator
PDF Documents The applicant submitted the wrong program level and/or the wrong program type? How do I correct the program type or program level submitted? TIMS - Applicant Preperation Program
PDF Documents How do I deny work experience? TIMS - PK-12 Education Entity
PDF Documents I tried to enter my work experience, but the site would not let me enter my employer. How do I enter my employer? TIMS - Applicant/Educator
PDF Documents I am not sure what credential type I should select. How do I know which credential type to select? TIMS - Applicant/Educator
PDF Documents A candidate has submitted an application but I am unable to see it on my dashboard. Why am I unable to see it? TIMS - PK-12 Education Entity / Applicant Preperation Program
PDF Documents Educational Specialists and Administrative candidates do not complete a student teaching, they complete a practicum. How do I verify practicum completion in TIMS? How do I correct the program type or program level submitted? TIMS - Applicant Preperation Program
PDF Documents My college major is not available and it doesn’t match the certification program title. Why am I unable to find it? TIMS - Applicant/Educator
PDF Documents I can see the application on my dashboard as “Review Not Started” but I am unable to process because the buttons are not enabled. Why am I unable to process the application? TIMS - PK-12 Education Entity / Applicant Preperation Program