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Consumer Brochures and Fact Sheets

For Your Auto and Home:

For Your Health and Life:

For Older Pennsylvanians:

For Your Business:

For Your Seasonal Needs:

All Other Consumer Brochures and Fact Sheets:



Need more information?

Have a question or need to file a complaint? You can get help at Consumer Services Online (CSO), the department’s fast and secure online customer service tool. After you register, you can ask your question or file a complaint. You can also download a complaint form and send it in by fax or mail.


10/24/2014: The online consumer portal is experiencing technical issues and is currently unavailable. We are working to get this issue resolved quickly. In the meantime, consumers may download a complaint from, FAX the consumer services bureau at 717-787-8585 or call our toll-free automated number at 1-877-881-6388 for assistance. Thank you for your patience.