Reporting to PCCD, PCADV & PCAR FAQ's



  • Can you please explain the difference between the Client Data Management and the Aggregate?

    Aggregate Reporting

    The Aggregate Report function will meet the reporting requirements of PCAR, PCADV, and VOCA. You will use the ETO software to enter your PCAR report, PCADV report and VOCA report. You will no longer have to juggle the complexities of entering data into three different systems and three different formats. This will not change the way you collect your data for reporting, it will simply change where you enter your data. All reports will be entered into this one system – ETO. All PCAR, PCADV, and/or VOCA funded agencies will be required to use this component of the Social Solutions software.

    Outcomes Reporting

    The Outcome Report function will enable you to capture all of the survey results from the Empowerment & Satisfaction Questionnaire – Long Form (ESQ-LF). You will no longer have to enter the survey responses into a spreadsheet and then send the information to PCAR, PCADV, and/or PCCD. Social Solutions software will include an area where you will enter the responses to the surveys. The data that needs to be reported to funders will automatically be calculated. You will not have to send separate information to PCAR, PCADV and PCCD. You will also have the ability to provide an electronic link to the ESQ-LF to service recipients. This would allow them to complete the survey through a computer over the internet. All PCAR, PCADV, and/or VOCA funded agencies will be required to use this component of the Social Solutions software.

    Client Data Management System

    Use of the Client Data Management System will be optional. By choosing to use this portion of Social Solutions software, you will have the ability to capture all of the Intake Data related to a client. You will also be able to track the type of victimization, services provided, referrals made, track and report on time spent and date service provided, and track and report on advocacy and court data. A few of the major benefits for using this component of the software includes:

    1) Automatic completion of all funder reports.
    a. Upon entering the data into this section, information can automatically be pulled to complete your PCAR, PCADV, and/or VOCA reports.
    2) No more DPW 652 form.
    a. Only the agencies who use this component will be exempt from completing the forms.


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  • For agencies that have a medical advocacy program through PCADV, will that report be provided through ETO?

    That is what is anticipated at this time.

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  • For victim service programs that serve more than one county, would we need three or one software system (we have to produce county specific ETO reports for funders)?

    Victim service programs that provide services in more than one county will receive ETO software for each county they serve. For example, if you have an office in Smith County, you will ETO software to capture your client, services and aggregate information. If you also have an office in Jones County, you will have another ETO system to capture the client, services and aggregate information provided there.

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  • What portions of this program will the VOCA agencies exclusively serving children be required to use?

    VOCA funded programs that exclusively provide services to children will just need to utilize the Aggregate Report Function to enter their annual VOCA report information.

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  • Our agency services victims of ALL types of crime. Are only VOCA served victims to be entered into this system?

    You can capture all victims your program serves. The Client Data Management section will capture all the client information. ETO will be configured so that VOCA/PCAR/PCADV eligible clients, services provided and other related information automatically completes the respective funder reports.

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  • Did I understand correctly that we no longer need to use Form 652 with this program?

    That’s correct. The 652 Form is no longer required if you participate in the client/data management system.

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