Training FAQ's



  • Will a representative from Social Solutions come to each agency to set up the ETO software, or will it be a multiple-center training that includes technical support?

    Regional trainings will be offered. The training locations are still to be determined.

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  • Will you be coming to us to conduct training, or do we need to go somewhere to be trained?

    Regional trainings will be provided. You will be provided the locations, dates and times when they have been determined.

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  • Will the post-pilot training be only for the Client/Data Management system or the Aggregate and Outcome functions as well?

    Only those agencies using the Client/Data Management system will receive training on that section. All other agencies will be trained on the Aggregate Reporting and Outcomes Reporting sections.

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  • When do you anticipate beginning trainings on the aggregate and outcomes measurements?

    We anticipate training to occur in the Fall, but that is TBD as George discussed in his review of the timeline.

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