CIO's Office

From processing driver’s licenses, conducting elections, testing water samples and providing insurance to low-income children to making sure that up-to-the-minute criminal histories are available to state troopers in their cars, OA-Information Technology’s work is a strong — but often invisible — thread through the government services delivered to Pennsylvania’s citizens.

In the Commonwealth of Pennsylvania, OA serves 12.6 million citizens by supporting more than 76,000 employees across more than 40 state agencies, boards and commissions. OA includes OA-Information Technology, which coordinates an annual portfolio in excess of $1 billion in IT services for commonwealth government.

Strategic Plan

The IT Strategic Plan outlines the commonwealth's vision, mission, goals and objectives for information technology from 2012 through 2015.  OA-Information Technology’s strategic goals are to:

• Expand and enhance the delivery of government services
• Facilitate efficient government operations
• Improve the management of the commonwealth’s IT infrastructure
• Increase transparency and public participation
• Establish an IT environmental sustainability program (go green)
• Support, enhance and better utilize the commonwealth’s IT workforce
• Develop and maintain strategic partnerships
• Reinvent the IT procurement process
• Ongoing innovation and transformation
• Improve IT governance

Authority & Scope

Under Executive Order 2011-5, OA-Information Technology has statewide oversight of:

• IT governance and strategic planning 
• IT program management and business process integration 
• IT project management and delivery 
• IT procurement and contract management 
• IT human resource management 
• IT enterprise standards 
• IT consolidation and services 
• Telecommunications governance  

Annual Reports

For fiscal year 2011-2012:

• Office of Enterprise Services and Solutions
• Office of Policy, Planning and Performance Management
• Pennsylvania Justice Network (JNET)

For fiscal year 2010-2011:

• Bureau of Application Development and Support
• Bureau of Integrated Enterprise System
• Office of Enterprise Technology Services
• Office of Public Safety Radio Services 
• Pennsylvania Justice Network (JNET)

Executive Staff

Tony Encinias, Deputy Secretary for Information Technology/Chief Information Officer
Teresa Shuchart, Deputy CIO
Erik Avakian, Chief Information Security Officer
Wendy Johnson, Director, Bureau of Enterprise Services & Solutions
Rosa Lara, Director, Office of Policy, Planning and Performance Management
Dave Naisby, Executive Director, PA Justice Network (JNET)