Through HereToHelp, you can get information about finding a new job, health insurance options, food and utility assistance, housing assistance, personal finance information, family support and more. To learn more, go to www.HereToHelp.pa.gov.
Treasury Offset Program
If you received a letter stating that your UC debt will be recovered through the federal Treasury Offset Program, and you have a question or concern, you MUST submit your questions IN WRITING, by mail or fax, to the address listed on your letter. Please include the required documentation. Do not call the UC service centers for information on this program. The service centers do not administer the TOP program and cannot provide you with any TOP information.
Contacting UC Service Centers
The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday.
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.
Work Registration Enforcement Begins
Don't be Disqualified - Register Today!
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
UC claimants are required to register for employment-search services at www.jobgateway.pa.gov within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway®provides claimants with upwards of 200,000 real-time job postings, so register today at www.jobgateway.pa.gov.
Even if you have previously enrolled in the JobGateway®or PA CareerLink® systems, go to www.jobgateway.pa.gov and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.
August 15, 2014 PA Unemployment Rate at 5.7% in July Pennsylvania’s unemployment rate rose in July to 5.7 percent, up one-tenth of a percentage point from June. This was the first gain in the state unemployment rate since June 2012. Read More
July 18, 2014 PA Unemployment Rate in June unchanged at 5.6% Pennsylvania’s unemployment rate in June remained at 5.6 percent, the lowest rate since September 2008.Read More
June 24, 2014 L&I Introduces a New, More Efficient System to Help Expedite UC Claims Department of Labor & Industry (L&I) is partnering with the United States Department of Labor (USDOL) to bring employers a solution to help businesses efficiently and accurately speed the processing of claims.Read More