Client Financial Services
The Office of Client Financial Services works to meet the needs of Pennsylvania financial services industries, businesses and communities.
This unit functions as a “relationship manager” for the Department of Banking. Staff members use a professional, listening, customized and solutions-oriented approach that is based on a regular, proactive calling program. While continuing the important and ongoing regulatory and licensing interactions, the department will work to retain – and hopefully grow – the number of financial services companies under our supervision.
The Client Financial Services team works in six geographical regions, staffed by professionals who are knowledgeable about the department and the financial services industry: Kevin Pyle, Donna Riling and Dick Moriarty had served the department in economic development capacities; Rosemary Garland had served the department as a banking examiner; Becky MacDicken had served as a financial educator and Felix Zorrilla, who has worked in mortgages, credit cards and student finance in the private sector.
Regional Client Financial Services structure and staff responsibilities are broken down as follows:
• Southeast PA (Kevin Pyle): Berks, Bucks, Chester, Delaware, Montgomery, Philadelphia and
Schuylkill counties
• Western PA (Donna Riling): Allegheny, Armstrong, Beaver, Butler, Cameron, Clarion, Crawford, Elk,
Erie, Fayette, Forest, Greene, Indiana, Jefferson, Lawrence, McKean, Mercer, Somerset, Venango,
Warren, Washington, and Westmoreland counties
• Central PA (Dick Moriarty): Bedford, Blair, Cambria, Centre, Clearfield, and Huntingdon counties
• Northcentral PA (Felix Zorrilla): Bradford, Clinton, Columbia, Lycoming, Montour, Northumberland,
Potter, Snyder, Sullivan, Tioga and Union counties
• Northeast PA (Rosemary Garland): Carbon, Lackawanna, Lehigh, Luzerne, Monroe, Northampton,
Pike, Susquehanna, Wayne and Wyoming counties
• Southcentral PA (Becky MacDicken): Adams, Cumberland, Dauphin, Franklin, Fulton, Juniata, Lancaster,
Lebanon, Mifflin, Perry and York counties
