Who We Regulate

The Pennsylvania Department of Banking oversees a wide variety of financial institutions and financial service companies, including:

•   State-Chartered Banks, Bank & Trust Companies, Savings Banks

•    State-Chartered Credit Unions

•    State-Chartered Savings Associations

•   State-Chartered Trust Companies

•   Check Cashers

•   Consumer Discount Companies (non-mortgage)

•   Credit Services Loan Brokers

•    Debt Management

•   Money Transmitters

•   Mortgage Licensees

•    Pawnbrokers

•   Motor Vehicle Finance Companies

If you have a question or complaint about a state-chartered financial institution or licensed entity, contact our Consumer Services Division.

It is important to note that the Department of Banking does not regulate all financial institutions doing business in Pennsylvania. 

If the institution has the word "national" in its name or "N.A." after its name), you should contact the Comptroller of the Currency (OCC).

If the institution has the word “federal” in its name or "F.S.B." after its name), you should contact the Office of Thrift Supervision (OTS).

If the institution is a credit union with the word “federal” in its name, you should contact the National Credit Union Administration (NCUA).