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SERS Members: |
For questions about your SERS retirement benefit, contact your Retirement Counselor at 1-800-633-5461 or e-mail ra-sersretc@pa.gov.
For instance, questions about:
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direct deposit of your Annuity
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how to report the death of a SERS member
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how to apply for your retirement benefit
Also see Regional Retirement Counseling Centers, where you’ll find Retirement Counselor assignments and contact information for SERS’ seven locations across the state.
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SERS Employers: |
For questions about reporting your employees’ payroll information to SERS or for general SERS benefit information to share with your employees, contact SERS Membership Services at 717-783-7310, ext. 7315 or e-mail ra-sersmemb@pa.gov.
Also see Employer Information for additional assistance specifically for SERS employers.
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Media &
Legislative Offices: |
Members of the news media with questions about SERS and legislative staff researching constituent questions, contact the SERS Communications and Policy Office at 717-787-9657.
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Job Seekers: |
If you are looking for a job with SERS and have questions about the recruitment or placement process, contact SERS Human Resources Division at 717-783-8085.
Also see Employment, for additional information about working at SERS. |
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Investment Management Firms: |
If you have questions about SERS’ investment program, contact the SERS Investment Office at 717-787-9008. |
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To request public records from SERS, see Right to Know.
If you have questions about the SERS website, e-mail the SERS WebMaster |
Directions to SERS Main Office -
30 North Third Street, Harrisburg PA 17101
Flying into Harrisburg International Airport (HIA) in Middletown: SERS is a 15-20 min. taxi ride from HIA. Tell driver the address: Downtown Harrisburg - 30 North Third Street - corner of Walnut & Third (entrance on Third Street before alley) and across street from Strawberry Square.
If driving, take I-283 North toward Harrisburg. Get off I-283 N onto I-83 South, then follow the below driving directions.
Driving Directions: From I-83, take Second Street Exit. Get in right-hand lane and make right onto Market Street. Get into left lane immediately and turn left into alley just behind the Harrisburg Hilton. Come up alley. Just beyond stop sign is entrance to Walnut Street Garage where you can park. Take elevator to second floor (Strawberry Square level). Make left at door labeled "30 North Third Street." Go to the first floor to sign in at SERS reception area, by the elevators and you will be directed to the proper office.
If Traveling by Train: SERS is less than three blocks from train station at Fifth & Market Streets.
Capitol Complex Map (112 KB PDF)
