Feedback:
We encourage our customers to send us feedback on how well these services are being provided and/or functions are being performed. If you want to make a general comment on UC services, or if you have UC questions not covered by the information on this website, please email:
uc-news@pa.gov.
UC Service Centers
If you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center:
|
Local and Toll-Free Service Center Phone Numbers
|
UC Service Center Statewide
Toll-Free Number |
888-313-7284 |
TTY Services for Deaf and
Hard-of-Hearing Toll-Free |
888-334-4046 |
|
Videophone Service for ASL Users-Wednesdays, noon-4 p.m. |
717-704-8474 |
|
Allentown |
610-821-6735 |
|
Altoona |
814-946-7224 |
|
Duquesne |
412-267-1315 |
|
Erie |
814-871-4311 |
|
Indiana |
724-599-1250 |
|
Lancaster |
717-299-7711 |
|
Scranton |
570-565-3048 |
UC service center hours of operation are 8 a.m. - 4 p.m. Monday through Friday with Mondays being heavy call days. Due to our current extremely heavy call volume, we encourage customers to use the Internet to apply for benefits and check benefit payments. If you still need to contact us, please call the UC service center later in the day and later in the week, if possible, when call volume is lighter.
By making a selection on the
area map, you can get a list of these offices and other services available in your area.
If you have not filed an application for UC benefits within the past year, and have general questions about UC or questions about your UC-1099G (Statement for Recipients of PA UC Payments) provided for income tax purposes, browse through our website or call 717-783-3140 (TTY for deaf or hard of hearing at 888-334-4046) the service center Monday through Friday 8 a.m. to 4 p.m.
Pennsylvania Teleclaims-PAT Directory
Pennsylvania Teleclaims, or PAT, is an automated self-service system used by persons with access to a touch-tone telephone to file biweekly UC claims, access specific benefit payment information, or learn about the commonwealth's UC program, without the intervention of an agent. The automated services are available Sunday from 6 a.m. to 11 p.m. and Monday through Friday 6 a.m. to 9 p.m.
|
PAT Local and Toll-Free Numbers |
|
PAT Toll-free |
888-255-4728 |
|
PAT Toll-free TTY |
888-411-4728 |
|
Español - PAT |
877-888-8104 |
|
Allentown |
610-821-6659 |
|
Altoona |
814-941-6849 |
|
Duquesne |
412-267-1494 |
|
Erie |
814-878-5700 |
|
Indiana |
724-599-1004 |
|
Lancaster |
717-299-7560 |
Scranton
Scranton PAT TTY |
570-562-4800
570-562-4870 |
Harrisburg
Harrisburg en Espanol |
717-231-4055
717-231-4056 |
You will need the Adobe Acrobat Reader to successfully view/print some information. This software is provided free of charge and you may download the latest version by clicking on the 'Get Acrobat Reader' button.
