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Log In HelpUsing Our Site

Log In Help and Tips -Detailed help and tips on how to log into the Pennsylvania Department of Education (PDE) website to access your authorized PDE applications.

Change Password, email address or profile information - You can change your password, email address or update your profile information on your user administration page. You will need to log in and then click the 'Update User Account' link.

Forgotten Password - If you have forgotten your password you may utilize the forgotten password tool to have a new password emailed to you. Please note that the password will be sent to the email associated with your profile. If the email associated with your profile is incorrect please submit a Help Desk Support request (see below).

Help Desk Support -If you cannot resolve your problem or answer your question through the resources on this page you may open a ticket with our Help Desk. Fill out the request form and a support person will be in contact with you.

Web Browsers:
Although we make every effort on this site to accommodate all web browsers, the PDE web site is best viewed with Microsoft Internet Explorer Version 6.0 or higher, at a resolution of 1024x768. Mac users may experience some incompatibility with certain functions within the PDE website when using the Safari browser.

Additionally, some internet browsers require that PDE be labeled a Trusted Site for navigation purposes. Please add the following URL to your Trusted Site list: http://www.portal.state.pa.us.

Please note that pop-ups must be enabled on your web browser for this site.

Additional Provided Files:
In addition to web pages, the PDE website also contains links to files created in Microsoft Word, Excel, PowerPoint and Adobe PDF.

Help and Support Documents:

PDE Portal Help Files  
  Name Description
PDF Documents Where are my applications and security administration options.pdf (Microsoft Word - Education website - Where are my applications and security\205)
PDF Documents How To Use Forgot Password.pdf How To Use Forgot Password Feature
PDF Documents How To Set Up Initial Security For Your Institution.pdf Microsoft Word - New How To Set Up Initial Security For Your Institution.doc
PDF Documents How To Review Registration Request in Work Items.pdf How To Review Registration Request in Work Items
PDF Documents How To Locate Your Agency's Chief Administrator in EdNA.pdf Microsoft Word - New How To Locate Your Agency's Chief Administrator in EdNA.doc
PDF Documents How To Find Your Security Administrator.pdf Microsoft Word - New How To Find Your Security Administrator.doc
PDF Documents How To Delete a User From a Group.pdf How To Delete a User From a Group
PDF Documents How To Create a UserID.pdf How To Create a UserID
PDF Documents How To Become an Application User.pdf Login, Update Profile and Change Password
PDF Documents How To Become a Local Administrator for an Application.pdf Login, Update Profile and Change Password
PDF Documents How To Add a User To a Group.pdf How To Add a User To a Group
PDF Documents How To Access a PDE Application.pdf How To Access a Pennsylvania Department of Education Application