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Resource Contact Information


Your agency’s human resource office is the best place for complete, timely and accurate information appropriate to your specific situation.  In addition, some or all of these resources may be helpful to you.  This is not an exhaustive list; it is provided simply to respond to some of the most commonly sought information.

  • HR Service Center – for questions about pay and benefits | 866.377.2672 Monday through Friday, 7am to 5pm | www.myHROnline.state.pa.us  
  • Unemployment Compensation – to see if you qualify and file for benefits | 888.313.7284 | www.uc.pa.gov
  • Pennsylvania Employees Benefit Trust Fund (PEBTF) – information about health benefits and COBRA coverage | 800.522.7279
  • State Employees’ Retirement System (SERS) – information on retiring, your account, or disbursement of your retirement contributions | 800.633.5461 | www.sers.state.pa.us
  • Deferred Compensation, Great West – information on your account and/or disbursement of your contributions | 866.737.7457 | sers457.gwrs.com
  • State Employee Assistance Program (SEAP) – free, confidential help for stress, anxiety, financial, and legal concerns for 6 months after your furlough date | 800.692.7459 | www.liveandworkwell.com (access code: Pennsylvania)
  • Cash, Medical, Food Assistance – determine if you may be eligible for benefits like food stamps, cash assistance and medical assistance | www.compass.state.pa.us
  • Commonwealth Workforce Development System – search for job openings, create a résumé, apply for jobs online, research career information and/or request vocational rehabilitation services | www.cwds.state.pa.us  (click on “individuals”)
  • State Civil Service Commission – apply for civil service positions or access civil service rules | www.scsc.state.pa.us
  • Bureau of State Employment – learn about collective bargaining placement rights or how to apply for a non-civil service position | 717.787.5703 | www.bse.state.pa.us
  • State Jobs – find out more about commonwealth employment opportunities | www.employment.state.pa.us
  • Commuter Benefits, FBMC – cancel deductions from your pay or discuss a refund of unused products | 800.342.8017
  • College Savings, NowU (formerly TAP) – info rmation regarding account status and/or continuation of payment | 800.440.4000
  • American General/Trustmark – for conversion of life insurance or short term disability policies through these providers | 800.229.5129 ext. 218
  • Auto & Home Insurance, Travelers – options for continuing your policies | 866.222.6230
  • Life Insurance & Optional Long-Term Disability, Life, & Long-Term Care, Prudential – options for continuing your policies | 800-893-7316