On June 30, 2016 this Commonwealth Enterprise Portal (WebCenter Interaction) will be retired from service.
Prepare your agency now by moving content from Communities, Knowledge Directory, Publisher, and Collaboration projects to alternative systems. For more information on this initiative, visit the migration project.
The Department of Health, Division of Acute and Ambulatory Care is responsible for the licensing and oversight of Pennsylvania’s 264 hospitals. The division conducts the Medicare and licensure surveys, and complaint and incident investigations for these facilities.

For complaints regarding Hospitals, please contact the Pennsylvania Department of Health Quality Assurance Complaint Hotline 1-800-254-5164.

The information posted on the Department of Health’s website is posted in accordance with requirements imposed by the Centers for Medicare and Medicaid Services (CMS). These healthcare facility search pages contain information regarding healthcare facility compliance with regulatory requirements for licensure and for certification. Licensure permits the facility to operate in Pennsylvania. Certification permits the facility to claim and receive payment for services rendered from the Medicare and Medicaid programs. The Department of Health, as state licensing agency and State Survey Agency for CMS, conducts both routine and special inspections of health care facilities to determine ongoing compliance with regulatory requirements which is a condition of licensure and certification. If, during an inspection, the Department determines a facility does not meet regulatory requirements for licensure and certification, the Department notifies the facility in a Statement of Deficiencies. The Statement of Deficiencies is not intended to be evidence of compliance with any legal standard of care in third party litigation.  Health care facilities are required to submit a Plan of Correction in response to the Statement of Deficiencies. The Plan of Correction is mandatory, regardless whether the facility agrees with Department findings or not, and is the means by which the Department monitors and ensures correction of deficiencies. As long as the facility submits a Plan of Correction, the facility may continue to operate and receive Medicare and Medicaid payment, while deficiencies are being corrected. A Plan of Correction, for purposes of licensure and certification, is not an admission of wrongdoing on the part of the facility for purposes of a private lawsuit and should not be regarded as such.  The Department also does not intend for its inspection reports to be used in advertisements for legal services or as a basis for solicitations of any type.