2011 Market Conduct Actions


The Bureau of Market Actions expands the department’s oversight of the insurance industry by reviewing company and producer operations to determine if they are in compliance with the law. The bureau reviews data and other information and conducts comprehensive examinations of insurance companies’ records, files and practices to determine their compliance with Pennsylvania’s insurance statutes and regulations in such areas like sales, advertising, claims payment, underwriting and rating.          

The Bureau of Market Actions performs reviews and examinations. As an enhanced feature, concluded examinations are now listed alphabetically by entity or last name. To view the concluded investigations, choose the appropriate link below. Click here to view archived market conduct examinations.



A - F:

American General Life Insurance Company (Houston, TX)  3/11/11

American General Life & Accident Ins Co  (Brentwood, TN) 3/16/11 

Americo Financial Life & Annuity Company (Kansas City, MO) 12/1/11 
Conseco Health Ins. Co. (Carmel, IN) 7/18/2011 

Conseco Life Insurance Company (Carmel, IN)  1/27/11
Esurance Insurance Company (Rocklin, CA) 10/13/2011

First Acceptance Insurance Company, Inc., (Nashville, TN) 6/22/11   

First Keystone Risk Retention Group (Philadelphia, PA) 1/25/10

First Priority Life Insurance Company (Wilkes-Barre, PA ) 2/1/11

G - L
HMO of Northeastern Pennsylvania (Wilkes-Barre, PA) 2/1/11

N - R

Nationwide Affinity Insurance Company (Columbus, OH) 2/17/11

National Western Life Insurance Company (Austin, TX) 10/11/11

Progressive Advanced Insurance Company  (Mayfield Village, OH)  3/16/11

S - Z
Safe Auto Insurance Company (Columbus, OH) 2/1/11 

21st Century Insurance Company (Wilmington, DE) 12/16/11                                        

United Insurance Company of America (St. Louis, MO) 1/27/11 
Victoria Fire & Casualty Company, (Columbus, OH) 6/20/11 
Washington National Insurance Company (Carmel, IN) 1/27/11