PA DOC Virtual Visitation Program


The Pennsylvania Department of Corrections hosts the Virtual Visitation Program in cooperation with ScotlandYard Security Services.  This program affords inmates, placed far from home, the chance to visit via videoconferencing with their families. We are pleased to offer the following three (3) Virtual Visitation Centers where visitors can virtually visit:

Philadelphia, PA                                 Pittsburgh, PA                       Erie, PA

The Allegheny Business Center          5001 Baum Blvd, Suite 410    The Booker T. Washington Center

2243 W. Allegheny Avenue                 Pittsburgh, PA 15213              1720 Holland Street

Philadelphia, PA 19132                       412.687.4851                           Erie, PA 16503

215.320.5510                                                                                         814.455.1097 or 1098


ScotlandYard Toll Free: 877.658.8474


Virtual Visitation is available at the following facilities:

          Albion                               Dallas                     Muncy

          Cambridge Springs            Greene                   Pine Grove

          Coal Township                  Mahanoy               

An inmate wishing to participate in the program directs his/her request to the Facility's Virtual Visitation Facility Coordinator who provides the inmate with a packet regarding the program. This information packet includes the relevant policy.  Upon admittance to the program the inmate must sign an agreement to abide by the policy.  Anyone on the inmate's approved visiting list may visit the inmate via virtual visitation.

Virtual Visitation Frequently Asked Questions:

1.               How can family/loved ones visit? Approved visitors of participating inmates can call ScotlandYard and schedule an appointment.  In order to be an approved visitor you must be on the inmate’s visiting list.

2.               How many people can visit at one time?  ScotlandYard does not set limits, but keep in mind that visiting rooms comfortably hold four (4) adults and two (2) children.

3.               Can children and infants visit?  Absolutely! We encourage them to come with adult supervision however they must bring ID- birth certificate or a social security card.

4.               Do approved visitors need to bring ID? YES! Adults should bring two (2) forms of ID, including one (1) with a photo.  Children and infants must also have proper ID. Passports, driver’s licenses, non-driver IDs, social security cards, birth certificates, medical insurance cards and voter registration cards are accepted.  No one will be admitted without proper ID.

5.               Where do visits take place? All three (3) locations listed above.

6.               What time should visitors arrive? Visitors should arrive at least fifteen (15) minutes early to complete paperwork.

7.               How long are the visits? Fifty-five (55) minutes.

8.               How much does it cost? Only $20 per visit (cash, money order, credit card or pay pal).

9.               Is there anything else approved visitors should know? Yes, cell phones are not permitted. You must abide by ALL visiting guidelines established by he DOC or you risk removal from being an approved visitor. Eating, drinking and smoking are also not permitted in the visitation room.