IT Service Catalog

The OA-OIT Service Catalog describes the services offered by Office of Administration to commonwealth agencies. This catalog is for informational purposes and does not constitute a contract. OA reserves the right to make changes in specifications and other information contained in this publication without prior notice.

The purpose of the OA-OIT Service Catalog is to:

• Provide a clear picture of all the business services for which OA is responsible
• Foster a clear understanding of what commonwealth employees and agencies can expect from these services
• Provide a basis for managing and monitoring the infrastructure in order to align it with agency business requirements