The Member Assistance Program (MAP) recognizes that personnel, in the course of their assigned duties, may encounter incidents that result in varying degrees of emotional and psychological trauma. Unaddressed, Critical Incident Stress (CIS) can lead to serious problems, which may affect the ability of a person to function in a well-adjusted, productive manner.

 This stress may disrupt the emotional balance at the workplace and at home with families. By understanding the effects of CIS and employing Critical Incident Stress Management (CISM) procedures, personnel and their families will be taking an active part in restoring stability and wellness to their daily lives. 


Critical Incidents can include, but are not limited to, incidents which involve:

• The use of deadly force either by or against personnel
• The line-of-duty death or injury of personnel
• The death or injury of civilians present at an incident
• A catastrophe or mass disaster
• Injury or death to a child

Defusings and Debriefings are conducted for all Pennsylvania State Police (PSP) personnel affected by critical and traumatic incidents. Peer Contacts are trained to identify signs that personnel may be traumatized. They provide suggestions on how to manage the stress and emotional reactions that can occur from a Critical Incident.

MAP is dedicated to providing confidential emotional support to prevent debilitating stress and promote emotional well being among ALL Department personnel and their families. MAP assistance is also offered to other law enforcement agencies operating throughout the Commonwealth (such as federal, state, and local authorities).

The Pennsylvania State Police Family will never forget the tragic events of September 11, 2001. The magnitude of the terrorist attacks and the emotional aftermath had a direct impact on the men and women of the Pennsylvania State Police. Over 600 Troopers responded to the Flight 93 Crash in Somerset, Pennsylvania.

The threat of terrorism causes law enforcement to be vigilant in both prevention and response. This vigilance not only includes an operational plan but also a mental health plan. Peer Contacts receive on-going training regarding the mental health response to terrorism, disasters, and other public health emergencies. Peer Contacts provide law enforcement personnel and their families with information and support needed to promote recovery and resiliency following these traumatic events.