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Pennsylvania Unemployment Benefits Home


UC is money paid to people who have lost a job through no fault of their own. It is temporary income meant to help make ends meet while people look for a job.

Holiday Service Information

On Dec. 25, 2014, and Jan. 1, 2015, online services and Pennsylvania Teleclaims (PAT) will be available. However, services through 888-313-7284 will not be available Dec. 25, 2014, and Jan. 1, 2015, due to the holidays.

Claims/Payment Processing for the Holidays

Due to the Christmas holiday on Dec. 25, 2014, and the New Year’s holiday on Jan. 1, 2015, UC benefit payments will be issued in accordance with the following schedule:
Payment Submitted Payment in Direct Deposit and/or Debit Card Account
Dec. 22, 2014 (Monday) Dec. 24, 2014 (Wednesday)
Dec. 23, 2014 (Tuesday) Dec. 26, 2014 (Friday)
Dec. 24, 2014 (Wednesday) Dec. 29, 2014 (Monday)
Dec. 25, 2014 (Thursday) Dec. 29, 2014 (Monday)
Dec. 26, 2014 (Friday) Dec. 31, 2014 (Wednesday)
Dec. 29, 2014 (Monday) Dec. 31, 2014 (Wednesday)
Dec. 30, 2014 (Tuesday) Jan. 2, 2015 (Friday)
Dec. 31, 2014 (Wednesday) Jan. 5, 2015 (Monday)
Jan. 1, 2015 (Thursday) Jan. 5, 2015 (Monday)

Philadelphia PA CareerLink® Suburban Station Temporary Closure

PA CareerLink® Suburban Station, located at 1617 JFK Boulevard, 2nd floor, Philadelphia, PA 19103 will temporarily close for renovations. The last day of service to the public was Friday, June 20, 2014. The office expects to re-open to the public around February 2015.
The zip code table which is used to notify new claimants of the PA CareerLink® closest to their address is being updated to refer them to the PA CareerLink® North Philadelphia located at 990 Spring Garden St. Philadelphia PA 19123, Telephone 215-560-5465. The center is open from 8:00 a.m. to 4:30 p.m. Monday - Friday.

UC News is now on Twitter

Did you know that the Pennsylvania Department of Labor & Industry is now on Twitter? Follow us @PALaborIndustry and learn all the latest news and alerts regarding everything UC and more!
Some of the alerts will include:
  • Payment delays
  • System maintenance issues
  • Holiday Office closings
  • Debit card information
  • Tips for avoiding overpayments
  • Fraud information

Electronic Filing

Effective with the first quarter 2014 filing, employers are required to electronically file quarterly UC tax and wage reports through UCMS.


Through HereToHelp, you can get information about finding a new job, health insurance options, food and utility assistance, housing assistance, personal finance information, family support and more. To learn more, go to

Contacting UC Service Centers

The department asks that UC claimants contact the UC service centers on either Monday or Tuesday depending on the last digit of their Social Security number.
L&I data suggest that UC service center call volume is significantly higher on Mondays than the rest of the week. By moving some calls to the assigned days, we can offer faster, more efficient service to all claimants.
If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday.
This initiative reduces busy signals, call wait times and allows claimants faster access to UC representatives. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday.
Claimants are encouraged to follow this system, but will still receive service if they contact the UC service centers on a day that is not his or her assigned day.

Work Registration Enforcement Begins

Don't be Disqualified - Register Today!
PA now has an active search for work regulation (34 Pa. Code § 65.11). As mandated by federal law, all 50 states have an active search for work requirement as a condition of eligibility to receive unemployment compensation benefits.
UC claimants are required to register for employment-search services at within 30 days after filing an application for benefits. It is easy to register and takes only about 15 minutes. JobGateway®provides claimants with upwards of 200,000 real-time job postings, so register today at
Even if you have previously enrolled in the JobGateway®or PA CareerLink® systems, go to and complete the following element(s) to be certain you have satisfied the UC registration requirement: Social Security Number, Keystone ID/Password and Profile – Work Experience.
Claimants who fail to register as required will be disqualified to receive UC benefits.
For assistance registering for employment-search services, contact your local Pennsylvania CareerLink®.

Keystone Works

Are you a UC claimant looking for a career or a business looking to hire? Keystone Works provides business-driven training opportunities for eligible UC claimants. A claimant can continue to collect full UC benefits while participating in training provided by a business, and the business is entitled to receive incentive payments if the claimant is hired and certain requirements are met.
Learn more about Keystone Works.

file a claim
Pennsylvania CareerLink
Home Page | File a Claim
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
PA Department of Labor and Industry

UC News & Announcements
December 19, 2014
PA Unemployment Rate Falls to 5.1% in November, Lowest Rate in More Than Six Years
Pennsylvania’s unemployment rate declined by three-tenths of a percentage point in November to 5.1 percent, the commonwealth’s lowest rate in more than six years.  Read More

November 21, 2014
PA Unemployment Rate Declines to Six-Year Low 5.4% in October
Pennsylvania’s unemployment rate declined by three-tenths of a percentage point from September to 5.4 percent -- a six-year low.  Read More

October 17, 2014
PA Unemployment Rate Declines to 5.7% in September
Pennsylvania’s unemployment rate declined by one-tenth of a percentage point to 5.7 percent in September. The commonwealth’s rate was two-tenths of a percentage point below the U.S. rate of 5.9 percent.   Read More