Customer Support



As you begin to work in Egrants, and you find you need some guidance from PCCD, consider the following:
  • If you have a question of a fiscal nature, contact the fiscal staff person indicated on the Funding Announcement or the Main Summary page of the Application that you create.
  • If you have a programmatic question, contact the programmatic staff person also indicated on the Funding Announcement and the Main Summary page of the Application that you create.
  • To help maximize the availability of technical assistance for all subgrantees, the following contact should be used only if you have a technical question:
The PCCD Egrants Support line at (800) 692-7292, then press 9 for more options and then press 6 to reach the Egrants Support line. This number is toll-free in PA.

The Egrants Support line is also available at (717) 787-5887, then press 9 and then press option 6.