Employer UC Services  > UC Benefit Information > Benefit Assistance

Benefit Assistance

Employers may address benefit claim or benefit appeal issues as well as obtain general UC benefits information by calling the toll-free UC Benefit Services for Employers line at 866-223-4718 . Hours of operation are Monday through Friday 8 a.m. to 4 p.m.
Employers with questions or concerns regarding benefit charge issues and relief from charges may contact us by sending an email to UIEMPCHARGE@pa.gov or call the Employer Information Center at 717-787-4677 .

Discrimination Prohibited

The Federal and Commonwealth legal guidelines governing the Department of Labor & Industry's operation of the Pennsylvania UC Program, mandate equitable, nondiscriminatory treatment of all employers, workers and claimants seeking services or assistance under the program. No person dealing with the department in these respects will be discriminated against on the basis of race, color, non-job related handicap/disability, religious creed, sex, age, national origin, etc.
Anyone who believes he/she has been treated in a discriminatory manner with respect to services being sought or rendered under the UC Program, should bring the complaint to the attention of the department's Office of Equal Opportunity at the address below.
Office of Equal Opportunity
Room 1402, Labor & Industry Bldg.
651 Boas Street
Harrisburg, PA 17121
Telephone: (717) 787-1182 or 800-622-5422
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