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OA-Information Technology |
AT&T Reservationless |
AT&T Reserved |
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Users are provided a toll-free number, conference ID and PIN. Please schedule calls at least 5 days in advance. |
Meeting on demand with dedicated phone number and access codes. Agencies billed directly by AT&T. |
Requires prior scheduling and has different phone numbers and access codes for each call. Agencies billed directly by AT&T. Offers operator-assisted dial-in and operator-dialed as additional service options. |
| Maximum Participants |
92 |
Usually 50, can be increased to 125 (call 800.526.2655) |
200 |
| Cost Per Minute/ Per User |
$.08 |
$.10 |
$.12 (costs vary for operator-assisted or operator-dialed options – see below) |
| How to Set Up a Call |
Submit an order for voice bridging services using the enterprise services management system (ESMS). This manual provides instructions on setting up a voice conference.
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To use AT&T conferencing, you must first set up a billing account. To set up an account, contact:
Tom Jackson
AT&T Teleconference Sales Consultant
908.234.8152 phone
Provide:
- Department/agency name
- Name of person or department bill should be sent to
- Billing address
- Billing contact name, e-mail address and phone number
- Business area number
After your billing account is set up, call 800.526.2655 to arrange individual conference accounts. |
| Questions or Service Issues |
If you are having trouble with a conference, call 717.418.0652 for immediate assistance. For questions, e-mail ra-ctcvideoschedule@pa.gov or call 717.772.4236. This manual provides instructions on setting up a voice conference. |
800.526.2655 |
| Changes and Cancellations |
For changes to your scheduled conference, submit a rework order through ISS at least 48 hours in advance. To cancel a conference, submit a cancellation order through ISS at least 24 hours in advance. |
800.526.2655 |
| Additional Options |
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Operator-Assisted Dial-In:
Live operator greets participants when they call. Good option if security or control of participation is required. Cost: $.18 per minute, per user.
Operator-Dialed:
Highest level of participation control. Operator dials each participant and alerts the host when conference is ready. Cost: $.24 per minute, per user. |
