||Users are provided a toll-free number, conference ID and PIN. Please schedule calls at least 5 days in advance.
||Meeting on demand with dedicated phone number and access codes. Agencies billed directly by AT&T.
||Requires prior scheduling and has different phone numbers and access codes for each call. Agencies billed directly by AT&T. Offers operator-assisted dial-in and operator-dialed as additional service options.|
||Usually 50, can be increased to 125 (call 800.526.2655)
|Cost Per Minute/ Per User
||$.12 (costs vary for operator-assisted or operator-dialed options – see below)|
|How to Set Up a Call
Submit an order for voice bridging services using the enterprise services management system (ESMS). This manual provides instructions on setting up a voice conference.
|To use AT&T conferencing, you must first set up a billing account. To set up an account, contact: |
AT&T Teleconference Sales Consultant
After your billing account is set up, call 800.526.2655 to arrange individual conference accounts.
- Department/agency name
- Name of person or department bill should be sent to
- Billing address
- Billing contact name, e-mail address and phone number
- Business area number
|Questions or Service Issues
||If you are having trouble with a conference, call 717.418.0652 for immediate assistance. For questions, e-mail email@example.com or call 717.772.4236. This manual provides instructions on setting up a voice conference.
|Changes and Cancellations
||For changes to your scheduled conference, submit a rework order through ISS at least 48 hours in advance. To cancel a conference, submit a cancellation order through ISS at least 24 hours in advance.
||Operator-Assisted Dial-In: |
Live operator greets participants when they call. Good option if security or control of participation is required. Cost: $.18 per minute, per user.
Highest level of participation control. Operator dials each participant and alerts the host when conference is ready. Cost: $.24 per minute, per user.