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Warehouse and Distribution Division  
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About the Warehouse and Distribution Division

 

The Warehouse and Distribution Division operates three warehouses that consist of 190,000 square feet of space in the Harrisburg area. These facilities include bulk material storage, controlled access (secured), segregated excess property, records storage and retrieval, short term/temporary storage, and forms/publications storage and retrieval. Use of our space is made available to all Commonwealth agencies under short or long term agreements.

 

We offer Commonwealth agencies a full array of distribution services: Receiving, Quality Inspection, Inventory Control, and Pick/Pack Operations for all products. For material stored in our warehouses, we offer free local delivery service as well as UPS and LTL options. We even offer a Truck Loaner program.

 

In addition to our core services, the Division can provide fee based transportation services within a 100 mile radius of Harrisburg.

 

We specialize in flexibility, so whatever your requirements, we will work to suit your storage and distribution needs.  

 

Warehouse & Distribution Mission and Goals  

OUR MISSION:
It is our goal to meet and exceed our customer's needs by accepting total responsibility for their complete satisfaction. We will accomplish our goals with professionalism and prompt, courteous service.

 

OUR GOALS:

1. Quality Management System: Ensuring that all resources needed to achieve the objectives are identified and planned.
2. Standard Operating Procedures: DGS has established and maintains documented policies and procedures to ensure the sequence of processes is conducted in a controlled manner.
3. Concern Resolution Process: This process applies suitable methodologies for measurement and monitoring of customer requirements and standard industry metrics. These metrics are accomplished using Six Sigma doctrine.
4. Management Commitment: We recognize the importance of making substantial contributions to the success and growth of the organization. We will continue our success with sound fundamentals, supporting employees in all their endeavors and ensuring our customer service and customer relationships remain strong.

Division Chief  

 
 Ken Clemence
 Warehouse and Distribution Chief
 kclemence@pa.gov

WDD Special Notice  
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Alert !

The Commonwealth Telephone Directory will no longer be carried by the Warehouse and Distribution Division.

To order the 2012 Commonwealth Telephone Directory, agencies must do so through PAPublisher at www.papublisher.state.pa.us.

 

If you are not registered already, please register for an account at the above address to access PAPublisher. After registration, an order can be placed through the Commonwealth Catalog in PAPublisher.

For assistance, please contact the Bureau of Publications at 717-704-1029.

Forms  
Excess Packing Slips 
Inventory Communication Form 
 Material Master Request Form
 Work Order for Pre-paid Receipts

 Printing Sample Inspection Report

Vehicle Loaner Request Form

Records Transfer Request

Metrics  
 

 Metrics

Our Manual  

Section 1 Authority
Section 2 Definitions & Symbols
Section 3 Introduction
Section 4 Warehouse Contacts
Section 5 Material Replenishment
Section 6 Supplier Shipping & Receiving Guidelines
Section 7 Inventory Management
Section 8 Goods Issues
Section 9 Shipping
Section 10 File Retention
Section 11 Excess Retrieval & Disposition
Section 12 Metrics
Section 13 Warehouse Inventory Procedure for PLCB Gift Cards
Section 14 PennDOT Order Processing for Morris
Section 15 PennDOT Order Processing for BMV
Section 16 SAP Procedure Details
Complete Manual  (printable version)