Web Conferencing

Web conferencing is used to conduct live meetings or presentations via the Internet. Real-time desktop sharing is combined with phone conferencing to allow you to deliver presentations, show documents and demonstrate applications.  All you need is an Internet connection and an audio connection through your computer or phone.  By using this technology, agencies can:

Save money and time on travel Collaborate seamlessly online with colleagues and clients as if you were meeting face-to-face Make meetings more productive and successful Deliver more effective and impactful online training and classes Eliminate the hassle of emailing  files to meeting participants  Reach audiences with important communications quickly and flexibly

 Siemens OpenScape Web Collaboration UC 

The commonwealth’s standard platform for unified communications is Siemens OpenScape Web Collaboration UC.  Information about Siemens OpenScape is available on the Penn Connect portal at www.pennconnect.pa.gov.  

WebEx 

On June 16, 2012, the Office of Administration, Office for Information Technology renewed the agreement with Cisco WebEx that provides agencies with the following online voice, video and Web conferencing tools:  Meeting Center, Training Center, Event Center, and Support Center.  Agencies can utilize the WebEx services AT A COST through June 15, 2013 if they have a need to provide training or record audio and video of training sessions or meetings.  NOTE: Attendee limits for sessions have been reduced to 200 attendees.  If you have questions about WebEX or how your agency can participate, please email the WebEx Resource Account.   Presentation - Descriptions of the various WebEX products and features. WebEX Website - Product information, training and user support.

WebEx User Resources

In order to schedule and host your own online meetings, trainings and events, you will need a WebEx host license.  WebEx licenses should only be purchased for employees that need access to WebEx Training Center or have a requirement to record both audio and video of training sessions or meeting sessions.  NOTE: Attendee limits for sessions have been reduced to 200 attendees. Your agency Telecommunications Management Officer (TMO) can order a WebEx license for you using eSMS.  Be prepared to provide your billing cost center information that will be charged for the WebEx license.   Commonwealth WebEx Website - Schedule and attend meetings, access training resources and more.  WebEx University - Customized training videos, in-depth user guides and other tools and resources. Cisco WebEx Support - Additional training and information resources, as well as technical troubleshooting assistance.

WebEx User Administrators

Check out the online Commonwealth WebEx Collaboration site for additional information and resources.

Events