Unemployment Compensation Claims Intermittent Intake Interviewer

 

Employment Opportunities
The Pennsylvania Department of Labor & industry currently has 180 openings for Unemployment Compensation Claims Intermittent Intake Interviewer at UC Service Centers statewide. There are 30 openings each in Blair, Dauphin, Erie, Indiana and Lackawanna counties; 20 openings in Lancaster County; and 10 openings in Lehigh County.

 

Type of Work
You will interview applicants for unemployment compensation claims to determine if they qualify for benefits. A major portion of this work is devoted to the processing of initial and ongoing claims and related clerical work. All work is performed in a call center environment utilizing telephone and personal computers.

IF YOU ARE HIRED FOR THIS JOB YOU WILL WORK ON AN INTERMITTENT BASIS DURING PERIODS OF PEAK UNEMPLOYMENT CLAIMS. EMPLOYMENT MAY INCLUDE WEEKEND AND EVENING HOURS AS WELL AS SOME HOLIDAYS. HOLIDAY WORK INCLUDES PREMIUM PAY. DEPENDING ON WORKLOAD, EMPLOYMENT HOURS MAY BE LESS THAN A FULL WORK DAY OR A FULL WORK WEEK. YOU WILL RECEIVE BENEFITS BASED ON THE NUMBER OF HOURS WORKED. YOU WILL REMAIN ELIGIBLE FOR RECURRING EMPLOYMENT AS LONG AS YOUR JOB PERFORMANCE IS SATISFACTORY. ON YOUR APPLICATION BE SURE TO MAKE YOURSELF AVAILABLE ONLY FOR THE COUNTIES IN WHICH YOU ARE WILLING TO ACCEPT INTERMITTENT EMPLOYMENT.

 

Location
For more information about these opportunities, please contact the appropriate UC Service Center at the address listed below.

Please direct job-specific inquiries to the Pennsylvania Department of Labor & Industry, Bureau of Human Resources, at (717) 787-6374.

Blair County UC Service Center
1101 Green Avenue
Altoona, PA 16601

Dauphin County UC Service Center
651 Boas Street
Harrisburg, PA 17121

Erie County UC Service Center
1316 State Street
Erie, PA 16501

Indiana County UC Service Center
630 Kolter Drive
Indiana, PA 15701

Lackawanna County UC Service Center
305 Stauffer Industrial Park
Taylor, PA 18517

Lancaster County UC Service Center
30 East Grant Street
Lancaster, PA 17602

Lehigh County UC Service Center
160 North West Street
Allentown, PA 18102

 

Starting Salary

$16.02/hour

 

Benefits
You will receive benefits based on the number of hours worked.

 

Pennsylvania residency is required at the time of application for these positions. 

 

Click here to view detailed test announcement which includes eligibility requirements.