Provider Bulletin

June 06, 2008

Remittance Advice





PACE, SPBP, CRDP and all programs under the auspices of the Department of Aging are transitioning to all electronic remittance advices. When complete, this will eliminate the current paper R/A’s.


Some of the benefits of electronic R/A’s are:

·        confidential patient information is more secure since it is available only by accessing password protected files

·        remittance advice information can be retrieved anywhere a provider has access to a computer

·        remittance advices are available earlier since electronic R/A’s do not depend on mail delivery

·        providers can retain remittance advice information indefinitely by downloading to their computer.   


This transition will be made available at no cost to all providers currently receiving paper.


During the next few months, providers currently receiving paper R/A’s will be contacted by First Health Services Corporation (FHSC) Web Support  representatives with instructions on how to register on-line to obtain their remittance advices using WEB R/A.


This registration will be the first step in the transition to receiving your R/A electronically.



Questions may be directed to Provider Services at 1-800-835-4080.