TEST ANNOUNCEMENT

NUMBER 2003-374

ISSUED  AUGUST 22, 2003

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examination

 

for

 

UC CLAIMS EXAMINER

 

Exam

No.

 

Job Title

Job

Code

Pay Schedule

and Range

1.

UC Claims Examiner

06610

ST05

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website www.scsc.state.pa.us; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will interview claimants for unemployment compensation on non-routine, difficult, and problem cases; contact employers and claimants by telephone or correspondence to obtain needed information; review disputed claims; and render decisions on determinations, adjustments, overpayments and appeals cases.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.  If after reading the requirements you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement.

 

You must be a Pennsylvania resident, of good moral character and able to perform the essential functions of the job.

 

Minimum Requirements

 

One year of experience as a UC Claims Intermittent Intake Interviewer or UC Claims Intake Interviewer;

 

OR

 

3 years of experience in general office work which includes 1 year involved in working with the Unemployment Compensation Claims Law and its application including meeting or interviewing the public;

 

OR

 

an equivalent combination of experience and training which includes 1 year involved in working with the Unemployment Compensation Claims Law and its application including meeting or interviewing the public.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

There are currently 192 filled positions located in Allegheny, Blair, Erie, Indiana, Lackawanna, Lancaster, Lehigh and Philadelphia counties.  Twenty to thirty vacancies are anticipated within the next year with the majority of vacancies located in Allegheny and Philadelphia counties.

 

Additional opportunities may occur due to normal turnover from retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities contact:

 

Department of Labor and Industry

Bureau of Human Resources

Labor and Industry Building - Room 1418

Harrisburg, Pennsylvania  17120

Telephone:  (717) 787-6374

Internet:  www.dli.state.pa.us

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

 

You will have a maximum of 2 hours to complete the test which will cover the following subject areas:

 

Subject Area

Number of Questions

General Interviewing Concepts

20

Reading Comprehension

15

Investigating

10

Office Procedures and Practices

10

Unemployment Compensation

_20_

Total

75

 

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

 

The test also will be held approximately 10 days a month at additional test centers located in Allentown, Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

If your name is on an eligible list for this job title and you take this test, your most recent examination result will be the only one counted.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Apply online at www.scsc.state.pa.us or submit your completed paper application to:

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

Applications and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internet:  www.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources Office listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."