TEST ANNOUNCEMENT

NUMBER  2007-886

ISSUED   JULY 20, 2007

REVISED NOVEMBER 6, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examination

 

for

 

INCOME MAINTENANCE CASEWORK SUPERVISOR

 

Exam

No.

 

Job Title

Job

Code

Pay Schedule

And Range

Starting

Salary

 

1.

Income Maintenance Casework Supervisor

44730

ST07

*

 

*Contact your Human Resource Office for promotional salary information.

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. ß7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commissionís website, Job Seekers page, for Veterans; visit one of our offices; or call out veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will supervise and train staff in determining client eligibility for Income Maintenance program services and benefits, assist eligible clients in obtaining services, and refer clients or their family members to appropriate agencies or community resources for social and employment services.  Work involves interpreting income maintenance program policies and procedures; providing formal guidance and leadership for staff regarding interviewing clients and reviewing and updating case records; ensuring the accuracy, completeness and timeliness of decisions on clients' eligibility for benefits and services; distributing casework assignments; and supervising caseload management.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.  If after reading the requirements you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.  Visit the Commissionís website, Job Seekers page, for PA Residency Information.

 

Minimum Requirements

 

Two years of experience as an Income Maintenance Caseworker.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

Positions are located in County Assistance Offices throughout the Commonwealth.

 

Lists created by this test will be used to fill future vacancies as they occur due to retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities, contact the Human Resource Office of the County Assistance Office where you would like to work; OR the Pennsylvania Department of Public Welfare, Bureau of Human Resources, Health and Welfare Building Ė Room 106, P.O. Box 2675, Harrisburg, PA  17105-2675; Telephone:  (717) 787-5068, Internetwww.dpw.state.pa.us, Emailra-pwhdqpostings@pa.gov

 

Promotion preference may be given to employees who work in the County Assistance Office where job openings occur.

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

 

The 3 1/2 hour test will cover the following subject areas:

 

 

 

Subject Area

Number of Questions

 

 

 

Interpreting Income Maintenance-Related Policies, Rules and Regulations

30

 

 

Income Maintenance-Related Computer Applications

10

 

 

Interviewing and Information Gathering

25

 

 

Interpersonal Relationships

_25_

 

 

Total:

90

 

 

The test will be administered in the Harrisburg, Philadelphia and Pittsburgh State Civil Service Commission offices, Monday through Friday.

 

The test will also be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commissionís Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard-of-Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

If your name is on an eligible list for this job title and you take this test, your most recent examination result will be the only one counted.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Complete your application on the Commissionís website, Job Seekers page, by selecting Online Application, or submit your completed paper application to:

 

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

 

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St. Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

callers only) (215) 560-4367

 

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219;

 

Telephone (Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-

 

Hearing callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resource office listed under the "JOB OPPORTUNITIES" section

 

of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."