TEST ANNOUNCEMENT

NUMBER 2006-715

ISSUED  FEBRUARY 17,2006

REVISED AUGUST 14, 2013

 

Commonwealth of Pennsylvania

State Civil Service Commission

 

Examination

 

for

 

SERS RETIREMENT COUNSELOR TRAINEE

 

Exam

No.

 

Job Title

Job

Code

Pay Schedule

and Range

 

1.

SERS Retirement Counselor Trainee

09501

MA06

 

If you successfully complete the training period, you will be promoted to SERS Retirement Counselor with an increase in salary.

 

APPLICATIONS WILL BE ACCEPTED UNTIL FURTHER NOTICE.

 

VETERANS:  Pennsylvania law (51 Pa.C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences and opportunities for veterans, visit the Commission’s website, Job Seekers page, for Veterans; visit one of our offices; or call our veterans information line, (717) 787-6039.

 

NATURE OF WORK

 

You will participate in a one-year structured training program in the State Employees’ Retirement System (SERS) to develop understanding and competence in preparing retirement estimates and calculations and applying Retirement System laws.  You will conduct individual retirement counseling seminars and sessions as well as group question and answer sessions.  You will be supervised by a SERS Regional Manager who assigns work, provides guidance and direction, and reviews work in progress and upon completion for adherence to established standards, rules and regulations.

 

JOB REQUIREMENTS

 

You will be tested before your qualifications are reviewed.  Your test results will count only if you meet all job requirements.

 

You must travel regularly to and from scheduled counseling sessions, seminars, training programs and conferences within a multi-county area.  Offers of employment will be made only if you are willing to travel.  Travel expenses will be paid.

 

You will be required to spend a portion of the initial one-year training period in Harrisburg.

 

You are subject to Pennsylvania residency requirements and must be able to perform the essential functions of the job.  Visit the Commission’s website, Job Seekers page, for PA Residency Information.

 

Minimum Requirements

 Four years of experience in a staff support position assisting with personnel administration, financial management or public relations work in a pension or retirement system or related occupational area; OR a bachelor’s degree in communications, human resources, business administration, business management, psychology, labor relations or a related area; OR an equivalent combination of experience and training which includes at least 3 years of experience in a staff support position assisting with personnel administration, financial management or public relations work in a pension or retirement system or related occupational area, supplemented by 18 credit hours in communications, human resources, business administration, psychology, labor relations or related coursework.

 

Clarification of Requirements

Please make sure you meet all requirements.  If you are not sure you qualify, contact one of the Commission's offices listed at the end of this announcement for guidance.

 

Certification as a Certified Employee Benefit Specialist issued by the International Foundation of Employee Benefit Plans is acceptable for 1 year of the required experience.

 

Certification as a Certified Financial Planner issued by the Central PA Society, Institute of Certified Financial Planners is acceptable for two 2 years of the required experience.

 

You may take the test if you have completed 90 or more credit hours and expect to receive a bachelor's degree in one of the areas listed under “Minimum Requirements” within the next 7 months.  You must provide proof of your degree and the specific required coursework before you start work.

 

JOB OPPORTUNITIES

 

EQUAL OPPORTUNITY EMPLOYER

 

SERS offices are located in Bensalem, Bucks County; Harrisburg, Dauphin County; Hazelton, Luzerne County; Montoursville, Lycoming County; Pittsburgh, Allegheny County; State College, Centre County; and Seneca, Venango County.  Approximately one appointment or promotion from lists is made annually.

 

Additional opportunities may occur due to normal turnover from retirements, promotions, transfers, resignations and so forth.

 

For the most recent information on job opportunities contact the State Employees’ Retirement System, Human Resources Division, 30 North Third Street – Suite 150, Harrisburg, PA  17101; Telephone:  (717) 783-8085, Internetwww.sers.state.pa.us

 

TESTING

 

The test will be administered on a computer.  Information about computerized testing is available online at www.scsc.state.pa.us OR in paper form at any State Civil Service Commission office.

 

You will have a maximum of 3 hours to complete the test which will cover the following subject areas:

 

 

Subject Area

Number of Questions

 

 

 

Reading Comprehension

15

 

 

Retirement Mathematics -

Addition, Subtraction, Multiplication, Division, Percentages, Ratios and the Application of Formulas Used to Compute Retirement Benefits

30

 

 

Interviewing Skills –

Preparing for the Interview, Questioning Techniques, Controlling the Interview Process

25

 

 

Effective Communications

_30_

 

 

Total

100

 

 

The test will be held in the Harrisburg, Philadelphia and Pittsburgh Civil Service Commission Offices, Monday through Friday.

 

The test will also be held approximately 10 days a month at additional test centers located in Erie, Johnstown, Lock Haven, and Scranton.  For further details on test dates, contact the Commission’s Information Services Unit; Telephone (Voice) (717) 787-7811, Text Telephone (Deaf/Hard of Hearing callers only) (717) 783-8896.

 

If you take the test and want to take it again, you may be retested after 6 months from the date of your test.  You must submit a new application to be retested.

 

If your name is on an eligible list for this job and you take this test, your most recent examination result will be the only one counted.

 

TEST RESULTS

 

Employment and promotion lists will be established.  You will be notified in writing of your test results.

 

HOW TO APPLY

 

Complete your application on the Commission’s website, Job Seekers page, by selecting Online Application, or submit your completed paper application to:

 

 

State Civil Service Commission

ATTN:  Applications

P.O. Box 569

Harrisburg, PA  17108-0569

 

Applications and further information can be obtained from:

 

1.

State Civil Service Commission:

 

 

 

Harrisburg:  2nd Level, Strawberry Sq. Complex, 320 Market St., P.O.

 

Box 569, Hbg., 17108-0569; Telephone (Voice) (717) 783-3058, Text

 

Telephone (Deaf/Hard-of-Hearing callers only) (717) 772-2685

 

 

 

Philadelphia:  110 North 8th St., Suite 503, Phila., 19107; Telephone

 

(Voice) (215) 560-2253, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (215) 560-4367

 

 

 

Pittsburgh:  411 Seventh Ave., Room 410, Pgh., 15219; Telephone

 

(Voice) (412) 565-7666, Text Telephone (Deaf/Hard-of-Hearing

 

callers only) (412) 565-2484

 

 

 

Internetwww.scsc.state.pa.us

 

 

2.

PA CareerLink offices

 

 

3.

The Human Resources office listed under the "JOB OPPORTUNITIES" section of this announcement

 

For further information on testing, assistance for persons with disabilities, veterans' preference and other items, refer to the instructions provided with the "Application for Employment/Promotion."