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System Status/Non-Availability


 IES Bulletin Board:

 2015 Maintenance Non - availability

** Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

2015 Start End Description of Activity / Task
JUNE Sun, Jun 7 6:00 AM Sun, Jun 7 6:00 PM DPH Maintenance Window  CANCELLED
 
Sun, Jun 28 6:00 AM Sun, Jun 28 10:00 AM PennWatch Maintenance
 
JULY Thurs, Jul 2 5:00pm Sat, Jul 4 5:00 AM Update - FYE SAP System Blackout
 
Sun, Jul 19 6:00 AM Sun, Jul 19 6:00 PM DPH Maintenance Window
 
Sun, Jul 26 6:00 AM Sun, Jul 26 10:00 AM PennWatch Maintenance
 
AUG Sun, Aug 16 6:00 AM Sun, Aug 16 6:00 PM DPH Maintenance Window
 
Sun, Aug 23 6:00 AM Sun, Aug 23 10:00 AM PennWatch Maintenance
 
SEPT Sun, Sep 13 6:00 AM Sun, Sep 13 6:00 PM DPH Maintenance Window
 
Sun, Sept 27 6:00 AM Sun, Sept 27 10:00 AM PennWatch Maintenance
 
OCT Sun, Oct 18 6:00 AM Sun, Oct 18 6:00 PM PACS Maintenance Window
 
Sun, Oct 25 6:00 AM Sun, Oct 25 10:00 AM PennWatch Maintenance
 
NOV Sun, Nov 1 1:30 AM Sun, Nov 1 4:00 PM end DST / DPH Maintenance Window 
 
Sun, Nov 15 6:00 PM Sun, Nov 15 TBD Sunday start of payroll due to holiday (no outage)
 
Sun, Nov 22 6:00 PM Sun, Nov 22 TBD Sunday start of payroll due to holiday (no outage)
Sun, Nov 22 6:00 AM Sun, Nov 22 10:00 AM  PennWatch Maintenance
 
DEC Sat, Dec 5 4:00 AM Sat, Dec 5 11:00 PM IES - SAP CYE HR Support Packages (Fall)
 
Sat, Dec 12 6:00 AM Sat, Dec 12 6:00 PM IES - SAP CYE HR Support Packages (Fall) - fallback
  -or-
Sun, Dec 13 6:00 AM Sun, Dec 13 6:00 PM PACS Maintenance Window
 
Sun, Dec 20 6:00 PM Sun, Dec 20 TBD Sunday start of payroll due to holiday (no outage)
 
Sun, Dec 27 6:00 AM Sun, Dec 27 10:00 AM PennWatch Maintenance
 

 

** Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

MyCommonwealth Workplace (ESS, SRM, Finance) portal will be unavailable every Wednesday from 7:00 pm to 8:00 pm for system maintenance.

If you are unable to access SAP, please use the following steps:

Wait a few minutes, then try again. Contact your Agency Help Desk for further assistance.

Centralized Help Desk assistance is available during regular business hours as specified below. All other issues should be referred first to your local Agency help desk.

» Hours: Monday thru Friday 7:30 AM to 5:00 PM

» ESS Questions: HR Service Center 1-866-ESS-COPA (1-866-377-2672)

» The HR Service Center operates from 7:00 am to 5:00 pm, Monday through Friday. Trained representatives are available to assist with non-travel questions related to ESS.

» Travel: Local Harrisburg 717-346-3401 Otherwise 1-866-824-0626

» The Travel Service Center operates from 7:30 am to 4:00 pm, Monday through Friday.

» SRM/Vendor: Local Harrisburg 717-346-2676 Otherwise 1-877-435-7363