What's New in Victim Services



This section is dedicated to keeping the field abreast of any new updates or changes that are happening in the Office of Victims’ Services (OVS) or in PCCD that would impact the work being done with victims. Please note that this information will be periodically updated. If you are looking for information that once appeared on this page, please check the Resources for Victim Service Providers link. Information listed on this page will either be moved to that link or removed from the Web site entirely.

Statewide Organizational Capacity Building Initiative for Victims’ Services Agencies

A research team at Penn State Harrisburg is undertaking a statewide organizational capacity-building initiative for victims’ services agencies with sponsorship from the Office of Victims’ Services of the Pennsylvania Commission on Crime and Delinquency. The primary goal of this 3-year initiative is the enhancement of the long-term stability, planning, leadership, and effectiveness of justice system and community-based victim service agencies in Pennsylvania. The project team is comprised of experts from the fields of criminal justice, organizational development and training, and data collection and analysis.

The focus of the initiative is twofold: to provide opportunities for skill-development for agency personnel, and to promote organizational alignment of the agency’s purpose, structure, governance, and resources. After conducting an initial needs assessment during the winter and spring of 2011, the team will design, develop, and deliver appropriate services and technical assistance to improve the effectiveness and long-term sustainability for victim service agencies in the Commonwealth. Topical areas of assistance may include strategic and technology planning, succession planning, board development, financial and human resource issues, and the like. In addition to direct service provision, the initiative is designed to establish support mechanisms that can continue beyond the duration of the project itself through the use of technological innovations. Ultimately, the goal of this work is to create a systems approach to improving organizational capacity which results in meaningful and measurable benefits to crime victims and the providers who serve them.

For more information, please contact:

Penn State                                                                  PCCD
Michael Behney                                                            Natalie Novotny-Goles
Director, Institute of State and Regional Affairs                 Office of Victims’ Services
Penn State Harrisburg                                                   Pennsylvania Commission on Crime and Delinquency
777 West Harrisburg Pike                                               3101 North Front Street
Middletown, PA 17057-4898                                           Harrisburg, PA  17110
Office: 717-948-6174                                                   717-265-8735
E-mail:
mikebehney@psu.edu                                         nnovotnygo@pa.gov

Data Collection, Reporting and Outcomes Project (DCROP)

The community of funding organizations has long recognized the need for improved data collection and reporting from the victim service programs.  With the current, increased budget pressures and constraints, the funding organizations have been collaborating on an improved system for data collection, reporting and outcome measures.  The Data Collection Reporting and Outcomes Project (DCROP) is a strategic initiative that will  provide quantitative and qualitative data on services provided to victims of crime.

Members of the collaborative are The Office of Victims’ Services (OVS), PA Coalition Against Domestic Violence (PCADV), PA Coalition Against Rape (PCAR), Department of Public Welfare (DPW), Department of Health (DOH) and the United Way of PA (UW). The goal is to provide victim service programs with a standardized, data collection and reporting system that will also have the potential functionality of an integrated case management system.

Restitution Initiative

Crime Victims Website

Hotline Initiative

Virtual Training Initiative