CIMS Claims Converting to WCAIS (effective September 2013)

  • The WCOA RESOURCE CENTER is a one-stop shop for all of your WCOA related needs. Contact the WCOA Resource Center if you …
     
    • Need assistance navigating the WCAIS system
    • Need assistance navigating the Workers' Comp Adjudication process in general
    • Want to report WCAIS system defects
    • Have an idea to enhance the WCAIS system
     
    E-mail: WCOAResourceCenter@pa.gov
    Phone: 1-844-237-6316

    Hours of operation are 8:00am – 4:30pm Monday – Friday
     
  • All open claims in CIMS were converted to the new computer system (WCAIS) before go-live in 2013.
     
  • All closed claims from September 2008 to September 2013 were converted from CIMS to WCAIS. Anything closed prior to September 2008 was not converted. (Closed cases are defined as cases where compensation (indemnity and medical) benefits have terminated
     
  • All suspended claims from September 2002 to September 2013 were converted from CIMS to WCAIS. Anything suspended prior to September 2002 was not converted. (Suspended cases are defined as cases where indemnity is not being paid but the insurer is still liable for medical.)
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