Unemployment compensation (UC) services are provided by telephone through regional call centers. You may call the UC service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers
is available on the state map of services near you
. Select your county from the listing and scroll down to: UC Benefit Services
Each UC service center is open from 8 a.m. to 4 p.m. Monday, Tuesday, Thursday and Friday. Mondays are traditionally a heavy call day. Please note - If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call the service center for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. The UC service centers will continue to accept calls from claimants with any SSN on Thursdays and Fridays. Customers who wish to apply or claim UC benefits are encouraged to file online
If you are unable to resolve your issue online and you must contact the UC service center for assistance, download the fax cover sheet
and send your inquiry by fax to 717-525-5160.