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  1. How can I locate my local unemployment compensation office?
  2. What should I do if I'm unable to get through to the UC service center via telephone?
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1. How can I locate my local unemployment compensation office?
 
Unemployment compensation (UC) services are provided by telephone through regional call centers. You may call the UC service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers is available on the state map of services near you. Select your county from the listing and scroll down to: UC Benefit Services.
 
2. What should I do if I'm unable to get through to the UC service center via telephone?
 
Each UC service center is open from 8 a.m. to 4 p.m. Monday through Friday. Mondays are traditionally a heavy call day. Please note - If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call the service center for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. The UC service centers will continue to accept calls from claimants with any SSN on Wednesday-Friday. Customers who wish to apply or claim UC benefits are encouraged to file online.
 
If you are unable to resolve your issue online and you must contact the UC service center for assistance, download the fax cover sheet and send your inquiry by fax to 717-525-5160.
 
Home Page | File a Claim
 
The information provided on this site does not constitute a determination of eligibility
to receive unemployment compensation.
 
PA Department of Labor and Industry