State Workers' Insurance Fund (SWIF) > SWIF Significantly Increases 21-Day Compliance

SWIF Significantly Increases 21-Day Compliance

Compliance with the Pennsylvania Workers’ Compensation Act is a priority for the State Workers’ Insurance Fund (SWIF), as evidenced by a dramatic increase in its compliance rate for accepting or denying claims.
 
The last several years have been a time of tremendous change for the largest workers’ compensation insurer in Pennsylvania. Business has increased at historic levels, bringing with it a significant increase in the number of new claims. SWIF has undergone a large transition in its workforce brought about by a wave of retirements of experienced workers. Simultaneously, the organization and staff have been immersed in the design and implementation of a new, customized windows-based computer system.
 
Statistics published by the Bureau of Workers’ Compensation for the first six months of 2005 showed a 53 percent 21-day compliance rate for SWIF. In order to improve the rate, SWIF quickly developed and implemented a plan, including continued staff education and claims-monitoring of all SWIF offices. Bill Conn, manager of the Sunbury District Office, and Rick McCarty, manager of the Harrisburg District Office, have been chief coordinators of the effort.
 
The efforts of Conn, McCarty and SWIF staff have resulted in a significant improvement to the compliance rate. An audit of claims processed in June of 2006 showed an 88 percent compliance rate – an improvement of 35 percent in just one year. This dramatic improvement illustrates tremendous cooperation and dedication on the part of all SWIF employees, an effort that will continue to be a priority in the coming years.
 
Compliance with the Pennsylvania Workers’ Compensation Act is a priority for the State Workers’ Insurance Fund (SWIF), as evidenced by a dramatic increase in its compliance rate for accepting or denying claims.
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