9. How do I handle a Contractor Responsibility Problem (CRP)?
A. We will inform you of the name and telephone number of the person you will need to contact to clear the discrepancy. The Bureau of Family Health is not informed of the nature of the discrepancy.
10. If we provide multiple services, can I obtain one PPA?
A. No. Based on your business agreement with the Department of Health, you may need to complete more than one PPA agreement. For example: the Chronic Renal Disease program has two PPA types: Medical Services and Transportation.
11. Does the Department have a PPA for hemophilia?
A. No. Effective in July 2010, PPAs for hemophilia were discontinued. The Department supports seven clinics within Pennsylvania with resources to provide services to patients diagnosed with hemophilia. The following clinics are currently providing treatment to hemophilia patients: Children’s Hospital of Philadelphia, Philadelphia Health and Education Corp, Milton S. Hershey Medical Center, Hemophilia Center of Western PA, Thomas Jefferson University, Lehigh Valley Hospital, and Trustees of the University of Pennsylvania.
12. Which PPA is right for me?
A. You will need to decide which services you are going to provide: Chronic Renal Disease Medical Services, Chronic Renal Disease Transportation and/or Head Injury Services.
13. Where do I get a W-9 form?
A. A copy of the form is included on this website under each condition; or you can find it here W-9 Form.
14. Can I use a P. O. Box as my facility address?
A. No, you may only use a Post Office Box as a billing address.
15. What is the difference between facility address and billing address?
A. The facility address is the physical location of the facility and must have a number and street address. Post Office boxes are not allowed. The billing address is where you want your payments mailed. Post Office boxes are allowed.
16. How long will it take to get my approved PPA?
A. If the PPA forms and information provided is accurate and complete, the process should not exceed three months from the received date of the agreement.
17. What constitutes an effective date?
A. For existing vendors - vendors will be notified, via letter, approximately three months prior to the expiration of their current PPA of their new PPA number, new effective and new termination dates. You will need this information to complete the PPA signature page.
For new vendors - call 717-772-2762. Program Staff will provide you with your new PPA number and your effective and termination dates. You will need this information to complete the PPA signature page.
These dates indicate the period that the Department will reimburse for services rendered.
18. When can I submit claims for payment covered by this PPA?
A. Claims can be submitted after the PPA is fully approved by the Commonwealth (i.e., after the affixation of all signatures) for services provided during the term of the agreement (i.e. for services provided between the effective and termination dates).