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Important Information


The debit card provider will be changing for UC claimants. Beginning on September 4, 2015, the current gold Chase card will no longer be issued. Claimants who are currently receiving benefits on the gold Chase card should receive a U.S. Bank Reliacard® Visa debit card by the end of September. UC payments will continue to be sent to the gold Chase card until September 30, 2015. Continue to use your gold Chase card until the balance is zero.
For any new UC claims created on or after September 4, 2015, eligible claimants will receive paper checks until their U.S. Bank Reliacard® is issued or until their direct deposit is activated. Payments to the new U.S. Bank Reliacard® will begin on October 1, 2015. For additional information, please visit

PA CareerLink® Philadelphia Northwest Closing

The PA CareerLink® Philadelphia Northwest, 235 West Chelten Avenue , Philadelphia, PA 19144 will be closing to the public on Wednesday, August 19, 2015. Staff and all workstations will be temporarily redirected to alternate PA CareerLinks® within Philadelphia until the new site is ready.
There will be signage at the present site redirecting the customers to the following PA CareerLinks®:
PA CareerLink® Philadelphia North
990 Spring Garden Street
Philadelphia, PA 19123

PA CareerLink® Philadelphia Northeast
3210 Red Lion Road
Philadelphia, PA 19114

PA CareerLink® Suburban Station
1617 JFK Boulevard
Philadelphia, PA 19103

PA CareerLink® Warren County Relocation

For your information, the Warren County PACL® currently located at 24 Market Street, Warren, PA 16365 will be relocating to 1003 Pennsylvania Avenue West, Warren, PA 16365. The CareerLink will be closed on Friday, August 28 and Monday, August 31, 2015. There will be a signage at the present site with the dates the office will be closed and when it will open at the new location. It will include the Crawford and Oil Region site information and phone numbers if customers need immediate assistance. The new site will open to the public on Tuesday, September 1, 2015.

Budget Impasse FAQs

If you have questions about how a budget impasse will affect operations, please see the PA Budget FAQs

UC Service Center Hour Changes

UC service centers no longer accept calls on Wednesday. Calls are taken Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m.
Services such as filing biweekly claims, payment information and checking the status of a claim can easily be accessed on the UC.PA.GOV website.
The service center will accept calls from 8 a.m. to 4 p.m. Mondays, Tuesdays, Thursdays and Fridays. If your SSN ends in an odd number — 1, 3, 5, 7, 9 — please call for assistance on Monday. If your SSN ends in an even number — 0, 2, 4, 6, 8 — please call on Tuesday. We will provide assistance to all callers on Thursdays and Fridays. Videophone services for the deaf will continue on Wednesdays from noon to 4 p.m. (Sign language is the ONLY means of communication provided through the video phone.)
These changes are due to reduced UC claims levels and corresponding federal funding reductions. We are appropriately reducing costs while maintaining customer service.


Forms UC-1099G, Statement for Recipients of PA Unemployment Compensation Payments, were mailed on Jan. 16, 2015. The downloadable version of Form UC-1099G is now available. Click here to view your Form UC-1099G online, or print a copy.

Electronic Filing

If you have not already registered with UCMS to file electronically, the time to do so is now.

State Information Data Exchange System (SIDES)

NEW! Sign-Up for SIDES — an efficient, electronic way to respond to department requests!
SIDES is a new, web-based system that allows the Department of Labor & Industry (L&I) and employers to communicate more efficiently when an individual files a new unemployment compensation claim. The system transmits questions from L&I about the individual's claim to the employer electronically, and allows the employer to respond electronically, which will enhance the timeliness and accuracy of UC claims.


News and Media
August 26, 2015
Sec. Manderino Continues “Jobs that Pay” Tour in York County
Pennsylvania Department of Labor & Industry Secretary Kathy Manderino toured Weldon Solutions in West Manchester.   Read More

August 21, 2015
PA Unemployment Rate remains at 5.4% in July
Pennsylvania’s unemployment rate was 5.4 percent in July, unchanged from June, one-tenth of a percentage point above the U.S. rate of 5.3 percent, which was also unchanged in July.  Read More

August 18, 2015
Sec. Manderino Continues "Jobs that Pay" Tour in Lebanon County
Pennsylvania Department of Labor & Industry Secretary Kathy Manderino toured Carpenters Training and Education Fund of Greater Pennsylvania Lebanon Training Center as part of Gov. Wolf’s Jobs That Pay tour.   Read More

August 17, 2015
L&I Secretary Manderino Continues “Jobs that Pay” Tour in Montgomery County
Sec. Manderino toured VideoRay, a Pottstown-based manufacturer of underwater remotely operated vehicles, and the Blue Bell campus of Montgomery County Community College, as part of Gov. Wolf’s Jobs That Pay tour.  Read More

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