Pennsylvania Department of Aging Phone Directory
You can reach the Department of Aging by many different phone numbers. Scroll through this list to find the division or subject you are looking for and pick the phone number to match.
Bureau for Advocacy, Protection, & Education - call (717) 783-8975 to reach the following divisions:
Consumer Protection Division
• Protective Services
• Older Adults Protective Services Act
(laws, regulations, policies)
Healthy Aging, Education, and Outreach Division
• APPRISE
• Community Outreach
• Disease Prevention
• Education
• Elder Corps
• Health Promotion
• Publications
• Training Conferencing
Ombudsman Division
• Ombudsman Services
• State Ombudsman's Office
• PEER Project
• OmbudsManager Data System
Criminal History Background Check Unit - call (717) 265-7887 for the following areas (this unit is within the Bureau for Advocacy, Protection, & Education):
• Act 13 Mandatory Abuse Reporting (employees or administrators of a mandated facility required to report suspected abuse)
• Long Term Care Background Checks (in accordance with the Older Adults Protective Services Act)
Bureau of Administrative Services - call (717) 783-3126 to reach the following divisions:
Human Resource Division
Fiscal Management & Support Services Division
• Budget
• Contracts
• Purchasing/Supplies
• Support Services
• Management Information Systems (MIS) Division
Financial Operations Division
• Aging Block Grant
• Audits & Settlements
• PA Dept. of Aging Waiver
Bureau of Home & Community Based Services - call (717) 783-6207 to reach the following divisions:
Clinical Consultation & Quality Assurance Division
• Quality & Compliance Specialists
Consumer Community Support Services Division
• Attendant Care
• Direct Care Worker Initiatives
• Housing
• Nutrition Services
• Senior Centers
• Senior Employment Services
• Transportation
• Utilities
• Veterans Affairs
• Workforce Development
Adult Day Services Licensure & Quality Monitoring Division
• Adult Day Services Licensure
• Alzheimer’s
• Domiciliary Care Services
• Mental Health/Mental Retardation
• Traumatic Brain Injury
Systems Planning and Consultation Division
• Clinical Consultation
• Cultural Diversity
• Discretionary Grants
• Home & Community Based Care
• Nursing Home Transition
• State Planning
Bureau of Provider Support- call (717) 772-2570 to reach the following divisions
• HCSIS/PROMISE
• SAMS
Quality Management, Metrics and Analytics - call (717) 772-0474 to reach the following divisions
• Data Reporting & Analysis
Bureau of Pharmaceutical Assistance (PACE and PACENET) - call (717) 787-7313
Intra-Governmental Long-Term Care Council - call (717) 705-7296
Legal, Policy and Legislative Liaison Office - call (717) 783-2233
Office of the Deputy Secretary - call (717) 783-1550
Office of the Secretary - call (717) 783-1550
PA Council on Aging - call (717) 783-1924
Press Office - call (717) 783-1549
