Aging Network Contacts and Helplines

 

There are many excellent organizations and programs beyond the Pennsylvania Department of Aging to find support on aging issues affecting you.  Explore the phone directory below to learn more. 

 

AARP 1-866-389-5654

 

Abuse – Report Suspected Abuse, Neglect, Exploitation or Abandonment of a person over 60:

      ~Contact local Area Agency on Aging

      Or

      ~Statewide Elder Abuse Hotline 1-800-490-8505

 

Act 14, PA Dept. of Education (717) 783-6788

 

Administration on Aging (AoA) (202) 619-0724

 

Alzheimer’s Associations:

 

Alzheimer’s Chapters Toll-Free Helpline 1-800-272-3900

 

Alzheimer’s State of PA Toll-Free Hotline 1-866-286-3636 (The operator will answer Long-Term Care Helpline, but Alzheimer’s information is available through this phone number)

 

Americans with Disabilities Act 1-800-514-0301

 

Area Agency on Aging – Area Agency on Aging

 

Assisted Living, PA Dept. of Public Welfare (717) 783-2220

 

Birth Certificates, Death Certificates, PA Dept. of Health:

 

Blindness & Visual Services, PA Dept. of Labor & Industry (717) 787-6176

 

Capitol Area Transit (CAT) – Harrisburg Bus Service (717) 238-8304

 

Commonwealth of Pennsylvania Directory Assistance (717) 787-2121

 

Corporation Bureau, PA Dept. of State (717) 787-1057

 

Criminal History Background Checks – Childline & Abuse Registry, Child Abuse Clearance, PA Dept. of Public Welfare (717) 783-8744

 

Criminal History Background Checks – Nurse Aide, PA Dept. of Education (717) 783-6965

 

Deaf and Hard of Hearing, PA Office for the Deaf & Hard of Hearing 1-800-233-3008 TTY and voice

 

L&I: PA Office for the Deaf & Hard of Hearing

 

Dental:

 

Department of Insurance (717) 787-7000, Consumer Hotline 1-877-881-6388

 

Department of Revenue (General Tax Information) (717) 787-8201

 

Department of State (717) 787-7630

 

District Taxes, PA Dept. of Revenue (717) 783-1405

 

Drivers License Information - Motor Vehicles:

 

Eldercare Locator 1-800-677-1116

 

Energy (Fuel Assistance) LIHEAP 1-866-857-7095

 

Estate Recovery, PA Dept. of Public Welfare 1-800-528-3708

 

Flu Shots 1-877-724-3258

 

Foster Grandparent Program, contact local Area Agency on Aging

 

Hearing Impaired (717) 782-2240 or 1-800-325-0778

 

Health Insurance (see APPRISE)

 

Lawyer Referral Service (Must be Over 60, a resident of PA, civil not criminal questions) 1-800-692-7375

 

Legal Services for the Elderly 1-212-391-0120

 

Liabilities – Third Party, PA Dept. of Public Welfare 1-800-523-3708

 

LIHEAP (Low Income Home Energy Assistance Program) 1-866-857-7095

 

Long Term Care Insurance, PA Dept. of Insurance (717) 787-2317

 

Long Term Care, Nursing Home Tax, PA Dept. of Public Welfare (717) 772-2525

 

Lottery Information, PA Dept. of Revenue (717) 986-4699

 

Meals on Wheels/Congregate Meals, contact local Area Agency on Aging

 

Medicaid, Medical Assistance Office 1-866-542-3015

 

Medical Alert System (Bracelets & Necklaces) Medical Alert 1-888-633-4298

 

Medical Assistance Program Office:

 

Nurse Aide Background Checks, PA Dept. of Education (717) 783-6965

 

Nurse Aide Registry:

      ~Promissor 1-800-852-0518

      Or

      ~PA Dept. of Health (717) 787-1816

 

Nurse Aide Testing, American Red Cross 1-800-795-2350

 

Nurse Aide Training – Regulations, PA Dept. of Education (717) 783-6974, (717) 772-0814

 

Nursing Home – Complaints, PA Dept. of Health:

 

Nursing Home – Licensing, PA Dept. of Health (717) 787-1816

 

Nursing Home – List of, PA Dept. of Health (717) 787-1816

 

Parking Tags for the Disabled, PA Dept. of Transportation (717) 787-2838

 

Ombudsman – Complaints (Complaints of Quality of Care/Life Issues in Long Term Care Facilities), Contact Local Ombudsman at Area Agency on Aging

 

PA Association of Area Agencies on Aging (P4A) (717) 541-4214

 

PA Association of Senior Centers (570) 961-1592

 

PA Healthcare Fraud Education Program  (PA-SMP) 1-(800)-356-3606 or (215)-545-5728

 

PA Senior Law Helpline 1-877-727-7529

 

PACE/PACENET:

      ~Prescription Information 1-800-225-7223

       ~Fraud 1-800-992-2433

 

PEBTF (PA Employee Benefits Trust Fund) 1-800-522-7279

 

PEMA (PA Emergency Management Agency) www.pema.state.pa.us/

 

Personal Care Home Complaints:

      ~See Ombudsman

      Or

 

Personal Care Home – Licensing, PA Dept. of Public Welfare (717) 783-3670

 

Property Tax and Rent Rebates, PA Dept. of Revenue 1-888-222-9190 (Automated Line 1-888-728-2937)

 

PUC (Public Utility Commission) www.puc.state.pa.us

 

Quality of Care – Complaints of Quality of Care/Life Issues in Long-term Care Facilities (See Ombudsman)

 

RSVP (Retired Senior Volunteer Program) Capitol Region Office (717) 541-9521

 

Share-a-Ride – Dauphin County, Dauphin County Area Agency on Aging (717) 232-6100

 

Social Security Office (717) 782-3400 or 1-800-772-1213, TTY 1-800-325-0778

 

Spousal Impoverishment Act, PA Dept. of Public Welfare (717) 772-2621

 

State Library (717) 787-4440

 

Taxes – Federal 1-800-829-1040

 

Taxes – Pennsylvania 1-888-728-2937

 

Transportation – General Information, PA Dept. of Transportation (717) 787-2838

 

Utilities (see LIHEAP)

 

Vegetable Vouchers, Contact local Area Agency on Aging

 

Waiver Programs – Individual Cases/Clinical Consultant, Contact local Area Agency on Aging