Governor's Innovation Office > GIO Success Stories

Success Stories

The following are just a few examples of the innovations that are improving state government for its citizens. 


ATV and Snowmobile Registration Processing
Department of Conservation & Natural Resources, PennDOT

County Inmate/Unemployment Compensation Cross Match
Department of Labor & Industry, Office of Administration (PA Justice Network)

Travel Policy Reform
Department of General Services, Office of Administration, Office of the Budget

Banking & Securities

IT Help Desk Software

Merger of Department of Banking and Pennsylvania Securities Commission

Conservation & Natural Resources

Mobile Website

Legislature Contact Management System

State Park Complexing

Volunteer Program

Print Inventory Management

Drug & Alcohol Programs

License Streamlining


Charter School Witholding Notifications

Environmental Hearing Board

Docket Management - e-Filing

Environmental Protection

Web-Based Training for Permit Review and Enforcement

Legacy Leadership Program

General Services

State Vehicle Fleet Reduction and Efficiency

Print and Publication Services

Fish & Boat Commission

Multi-Year Fishing License


Call Center Modernization

PA Trak

Participating Provider Agreement Redesign

Human Relations Commission

Web Collaboration

Multi-Function Device Conversion

Space Consolidation

Labor & Industry

Mail Cost Savings Initiative

Military & Veterans Affairs

State Veterans Homes Staffing Alignment

Utility Rate Shopping & Electronic Data Invoicing

Unified Technology

Veterans Homes Therapy Services

Office of Administration

Identity and Access Management System

Office Supply Exchange

New Hire Onboarding

Printer Default Setting Changes

Electronic Official Personnel File

PEBTF Pharmacy Benefit Manager Contract Renegotiation

Pennsylvania Board of Probation & Parole

Field Paperwork Streamlining

Pennsylvania Emergency Management Agency

Knowledge Center

Comprehensive Emergency Management Plan System

Pennsylvania Liquor Control Board

Payroll and Overtime Analytics

Inventory Management Cost Reductions

Software Upgrade Savings

Fraud Tip Line

Pennsylvania State Police

Communications Desk Dispatch Duties

Meetings and Troop Conference Travel

Public School Employees' Retirement System

Lighting Retrofit

Public Utility Commission

Paperless PUC

Public Welfare

License Issuance Based on Renewal Application (LIBRA)

Self-Inspection of New Community Homes

Electronic Transcript Process

Human Services Licensing Consolidation

Printer Default Settings Changes

Hearing Withdrawal Hotline


Electronic Agendas for Licensing Boards


License and Registration Equipment Upgrade

Mobile Applications

Regionalization and Workload Balancing

State Transportation Innovation Council

Virtual Reference Stations for Surveying

AccuWeather Contract

Improved Cash Flow Procedures

Special Event Permit Standardization

Sharing Design Standards with Turnpike Commission

Driver's Licenses Forms Consolidation

Highway Occupancy ePermitting

Wireless Account Consolidation